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March 2024 by Augusta cordelia lynn Barnett
Absolutely horrendous in all aspects. Do not eat here!!!!!!! They will mess up your food then tell you it’s your fault they can fix it. They literally can’t even put extra cheese on a pizza correctly. They’re extremely rude. No customer satisfaction skills what so ever. I was a gm of a few different fast food places and the customer is always right. You never want a customer to leave unhappy because word of mouth will ruin a business so fast. This place needs new management in the evenings.
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March 2024 by Justin Smith
Absolutely the worst food I have gotten from any papa John’s ever. Ordered a thin crust Philly. The crust was burnt and hard. The veggies still raw and cold. The meat, what few pieces there was on there, was still half frozen in the middle. The boneless wings were even cold in the middle still. Do not order from this location. Madison AL.
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February 2024 by Vikki Truesdail
Ice cold pizza that tasted like rubber. Also, your $13 pizza costs $23 with all the extra costs!! Not at all worth it!
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January 2024 by Judith Bell
Love the papadia.
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December 2023 by Cherokee T
-My order was made and delivered before the estimated time that was given-The delivery driver was very nice and patient while she was having trouble finding the apartment- The food was
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December 2023 by Pagano Lopez
Terrible place, they are not friendly to their customers
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December 2023 by Mark Thomson
Trying to order online via my phone was a nightmare!
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November 2023 by John Shoun
Ordered 30 pizzas for bjs and they fixed them in a hurry and was great
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October 2023 by Tom Doss
2nd chance ordering from this location. I live 10 mins away. The pizza arrived almost cold and the bottom was burned. Won’t order from them again. I’ll go to a competitor.
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September 2023 by Tracy Matteis Dix
Super Clean and seems like everyone loves their job!
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August 2023 by Kimberly B
I will not be ordering from this location again as the quality has significantly decreased. I ordered one pizza which was messed up and they tried to fix it by giving me another one which was burnt and disgusting. What ever happened to “Better pizza, better Ingredients”?? That slogan definitely doesn’t apply to this location.
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August 2023 by Kim B
I will not be ordering from this location again as the quality has significantly decreased. I ordered one pizza which was messed up and they tried to fix it by giving me another one which was burnt and disgusting. What ever happened to “Better pizza, better Ingredients”?? That slogan definitely doesn’t apply to this location.
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July 2023 by Audrey Fitz-Gerald
I ordered 8 pizzas to my school online and received an angry and aggressive call from a woman saying there was no way she could deliver my pizza bc she was alone . I told her I understood and it was fine . I then asked if I could have less pizza she began to scream and berate me !! I hung up and she began spam calling my phone several times in a row to scream some more !! Absolutely insane unprofessional behavior !! Completely unhinged woman
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July 2023 by Jacob Wiseman
Ordered 2 pizzas and some bread sticks for delivery.They came an hour and 20 minutes later.20-30 minutes late.My pizza which was ordered well done, was not well done, it was less done than the other pizza.The manager acted as if it being Friday was a reason for poor service, a bad attitude, and incorrectly made food.
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July 2023 by Paul Newman
Called and ordered $130.00 worth of pizza. Told it would be delivered in 60 minutes. 2 hours later no pizza. And everytime you call you aren't connected to the store but instead a call center in India. So they can take your money but can't help with order issues. Pressed "5" to get connected to the store but it instantly hangs up. Then asked for refund and the guys in India can't help with that either. Impossible to reach the store. Impossible to get a refund. Ridiculous
