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September 2023 by Eileen Bogard
Mozaic AVI installed our 65 inch Samsung TV. They worked quietly & quickly. They even vacuumed the area afterwards. In addition, they gave me a quick course in how to use You Tube TV. I knew nothing about streaming. I needed a little help afterwards and the after care is amazing. I highly recommend Mozaic . Our viewing experience is greatly enhanced with our new TV and surround sound.
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June 2023 by George Gallo
Excellent workmanship and knowledge. Had them mount and hide wires for three TV's, one of which was over a brick fireplace. Showed up on time, did great work and cleaned up after the drilling, sawing into the wall, etc. Simply great work. Will certainly use again when we need another "mount and hide" job.
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February 2023 by Ryan Flournoy
Had the guys at Mozaic install a home theater surround sound and they did a fantastic job. I received multiple options in different price points, great communication, they showed on time, very friendly, cleaned up after themselves, came to me before proceeding when they had a snag so I understood beforehand, came in under budget and passed the savings on to me, and Michael called once the work was done to ensure that I was satisfied. I don't think they could have done any better.
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September 2022 by Van Creekmore
Our project on a recently purchased home was undoubtedly small compared to its other AV jobs, but Mosaic treated it like it was as important as any other. The technicians were professional, knowledgeable, and very helpful. They arrived on-time and were patient when having to explain the new technology and how to use the equipment. There were a couple of hitches during the process, but Mosaic always responded quickly and kept us informed of the status, and even returned to fix a subsequent problem caused by our Internet/cable provider. At all times, we felt like Mosaic recommended options and performed the work with our best interests in mind rather than just trying to sell more time and equipment. It was a pleasure doing business with Mosaic.
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September 2022 by Mary Ellen Peters
For several years I have enjoyed the Sonos Sound System in my home. Michael Johnson with Mozaic Audio Video Integration took time in the beginning to educate me about the components and how we could use them. They were able to use some of my existing speakers. The gentlemen that came for the installation were professional, knowledgeable and took time to fully set up my I phone and I pad and make sure I knew how to operate it all. My family and I have been very satisfied with this system. Recently I had a problem with one of my much older outdoor speakers. I called Mozaic and John came out. He spent time tracing the wires and when it appeared we might need some new wiring was considerate of the aesthetics of my landscaping. He knew I would not want a white wire showing. He solved the issue, all is working and I am very pleased. I highly recommend them.
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August 2022 by Kevin Tyler
Nothing but positive experiences with Mozaic, Michael, and the whole team. It’s been almost 2 years since our install. They’ve always been responsive and gone above and beyond what I would expect from them to help us maintain our equipment and technology. I would not hesitate to recommend them and we will be using them again as our home and needs evolve.
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February 2022 by Jeremy Koczan
We have been using Mozaic for years in Huntsville, AL and we're now working with them on our third A/V Project. They are rock stars. Prompt, courteous, great quality, exceptional communications, timely...great value. Couldn't be happier! They make my life so much easier with these complex A/V projects and that means a lot these days! Thanks Mozaic!
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November 2021 by Eric Parker
The MOSAIC team did the new construction AV installation in our our home. They were prompt, professional, answered all of my questions and helped choose an excellent sound solution for our home.I highly recommend them.
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June 2021 by Frank Chase Jr
I would like to say that this is my first time ever purchasing a audio video system. I was very skeptical at first because two companies that visited my home seemed OK. But when I started to ask questions about prices, the best way to go, I got the feeling they were just trying to sell us a system. And I also felt that they thought I could not afford such a system because I was African American. However, when I first ran into Mozaic and met Michael, he did a fantastic job of of explaining different kinds of systems. He showed me different systems and projects he and his team worked on. I was just struck by his attention to detail when I began to ask questions. I was skeptical about projector systems, but after he explained to me why there was such a difference in how a picture looks on a TV and a projector that helped me make a decision. I was also struct by how knowledgeable Mike was of this equipment and all that went into getting a system. Michael went as far as to show me what good sound sounds like. He asked me to sit in front of some speakers and what I heard was simply amazing. After my first meeting with Mozaic and Michael, i was sold to go with this company to do my new audio video room with my theme of Star Trek. The process of getting the parts took a long time because of COVID, but it was worth the wait. As the process started, Michael made good suggestions to me and his team were very friendly and responsive to all of my questions being that this is my first time ever purchasing projector system with movie quality sound. Mozaic went as far as to give me the room that I would love. He worked with my budget and suggested improvements where he could. Watching this process take place and the attention Mozaic put into installing my system was amazing. The team members no matter what they were doing, they always checked with me on things like is it OK to do this here or there. I am truly amazed at me new system and love the sound. Mozaic even comes out to make sure things are good to go even after the project is done. This is a company that truly put customer service on a level I have not seen in decades. The installers truly love their work and making sure everything sounded the way it was suppose to sound. I would recommended this company to anyone willing to make an investment in their man-cave to make it right. Going from a high def TV to a projector takes some adjustment and getting real movie theatre sound in your man cave is the best thing. I've attached before and after photos of my mancave. I am very please with Mozaic and their customer service and attention to detail. Thank you for putting a smile on my face every time i enter this new mancave.
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February 2021 by Michael Comperda
I’ve been continually impressed with Mozaic. They’ve run cat6 and fiber at my home, installed PoE cameras and fixed in-ceiling speaker wiring. As an engineer myself, I appreciate working with a technology provider that offers insightful advice and solutions, and Mozaic has done so consistently.
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February 2021 by Buzz B.
I had a fairly complicated A/V installation and setup to do in my home and Mozaic did an outstanding, superb, thoroughly professional job. They even figured out a defect in one of the pieces of equipment and went out of their way to fix it. I recommend Mozaic for A/V work wholeheartedly and with no reservations. North Alabama is fortunate to have these guys available for any kind of A/V setup/installation.
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December 2020 by Juliana and Patrick Piper
I was extremely happy working Mozaic to help me install my dream home theater. I am fairly knowledgeable about home theater and I had a good idea about what I wanted. Michael provided valuable recommendations without me feeling like he was pushing me to buy what he thought was best or just what he sold. Other companies I met with made me feel like I would be a fool to not go with their recommendations but not Mozaic.I was originally concerned that pricing wouldn’t be competitive going with a custom installer but that was not the case. Mozaic’s prices on equipment were as good as places online so I never felt like I was overpaying.The install crew did a great job and were super easy to deal with. I felt like their goal was to make me happy with the install and not just get the job done and get out of there. They did everything possible to make the install look neat and professional including coming up with a solution to work around an issue on the wall where the projector screen was installed. They also got all my equipment setup and wired neatly so that we were watching movies in the room 20 minutes after they left.Bottomline is that I highly recommend Mozaic if you are interested in getting a professional looking home theater installation.
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November 2020 by Gary T.
In June 2020, I finish building a four story townhouse in Downtown Birmingham, AL. I wanted to have what is knows as a Smart Home or more commonly called Home Automation. The project would include controls for locks, security, music, Video, lights and shades. All items would be controlled by one single user interface. Most of use have some of these items yet they all don't work on one interface or program. I iPhones are filled with apps for everything. Fun but not functional. In my journey to find a local dealer for my entire system, one product was missing. Automated shades. I wanted a laundry list of features which included but not limited too: a) Easily rechargeable batteries (Not replaceable); b) Inside the window mount; c) bedroom windows with both a blackout and sun shade; d) Automated; e) compatible with my home automation system which is Control4; f) If at all possible, no facia needed. The only product that suited all my needs was called, Screen Innovations (SI). I called SI home office and got a list of installers. I interviewed them all. Mozaic Audio Visual was the BEST of the BEST. When you invest in your home for really high quality automated shades, you want experience in service as well as installation. There is two companies in Birmingham that provide this product. One is the largest in town, they other is a new dealer. The largest simply was to busy to communication in a timely manner. The other dealer was great but too new to rate. Instead, I used Mozaic whom is located 90 minutes away. They did GREAT. Installation, simple, quick, and done on the day they said they would do it. Issues after the fact, a few but all resolved instantly. Communication, within a hour or two max. Service after the fact, handled with one phone call. You can't ask for anything more. Folks, read my reviews. I don't hold back. If a company does the job, I say so. If they don't, I speak my mind in the most professional way. We all deserve to get the product, service and installation we pay for. Mozaic does just that. Just my two cents.
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August 2020 by Joseph Linnartz
I called Mozaic regarding damage from a lightning strike, specifically concerning some Savant equipment that had been damaged. It was immediately clear that Mozaic is very knowledgeable regarding these systems and they were very quickly able to figure out the next steps I needed to take. Additionally, throughout our conversations, they have consistently been courteous, professional, and patient. I'm a big fan of this company!
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July 2020 by Stiff Neck Studio
Fantastic service. Very professional and went out of there way to make sure everything was perfect.