10AM - 7PM
8640 Madison Blvd, Madison“My wife and I upgraded our old iPhone XRs this week. For hers the store had a new phone shipped overnight (took less than 24 hours before it was on our door). I upgraded mine two days later and was able to get a new phone from the store since my phone still worked (thank you Stephanie!). Great staff, patient, took care to explain to me I had an old data plan and a newer one was available at a lower rate. You all ROCK!”
“Verizon chat was not able to help with getting my phone service reconnected. So i decided to stop by this location yesterday. First visit. Thank you Cameron for getting my service reconnected.”
10AM - 7PM
8580 Madison Blvd a, Madison“The employee who helped me 4/23/2024 around lunch was so helpful and knowledgeable! I wish I had asked her name. My phone had showed 5 bars but didn't have any data connectivity for several days. I was worried I had overused my plan, or maybe my phone was broken. She checked my plan and confirmed it was unlimited and not showing any errors. She helped do a networks reset on my phone through the settings and it fixed the problem! She was so nice and knowledgeable. Have had no other issues with Cricket service and my unlimited plan is a great price.”
9:00 AM - 8:00 PM
8135 Hwy 72 W, Madison“Fantasia, I hope I spelled her name correctly, was absolutely incredible when assisting my husband and I in getting our new phones. She helped us through the entire process and answered any questions we had. She even went as far as assisting me in getting logged into all accounts over the phone a few days later. I highly recommend requesting her assistance with any support!”
“Wonderful experience the guy that helped me my fiancé was excellent, he was working by his self but he didn’t let that stop him. Customer service was stop tier he didn’t get over whelmed and he was very patient with everyone. Great job ! Shout out to Darrell .”