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July 2024 by Karen Quick
Brandy was so helpful and kind! She made an unpleasant situation so much better for us!
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May 2024 by meagen stone
Website made it quick and easy to get a storage unit. The property is very well kept and I am very happy I rented here.
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April 2024 by matthew Osborne
This has been our organizations storage for over 3 years. Clean and very easy to work with.
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March 2024 by Yolanda Harris
Great customer service!!
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March 2024 by Delores Newton
Very friendly and efficient staff. All my questions were answered and she was very helpful.
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March 2024 by KML Marie
Miss Brandy is very friendly and helpful. The property is clean, very secure. I highly recommend IStorage
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October 2023 by Kimi Fletcher (Unique and Greek Studio)
Super easy reservation process, quick check in, good quality facility
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October 2023 by Patrick Falgout
Great facility. So clean and helpful staff. 24 hour access.
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April 2023 by Terrell Tate Sr
I Storage is a really great facility. Secure. Safe. Clean. But what really makes IStorage a great place is their local facility staff/managers. Specifically, Ms Tangie Smith in the Madison, Al location. She is Professional, Personable, Honest, Trustworthy(she does what she says she will do). A great representative of I Storage. In fact, she IS A definite ASSET to your company. Customer Service-Excellent! Thanks again IStorage. I will definitely tell others to store their "stuff" with you guys!?
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April 2023 by John Brandt
I highly recommend using this storage facility and the customer I received was above and beyond. My family moved cross-country and Tangie made the experience much more seamless. She even called me back using caller ID, after I called during times when she was busy helping others. I highly recommend this facility and Tangie is one of the best customer service reps I have worked with!
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April 2023 by Scott Miller II
Super Friendly Place!! Very easy process getting checked in and setting up the storage access.Tangy, is amazing and awesome! Would recommend to more potential customers.
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February 2023 by Madison Mundy
Very friendly staff but very upset when my rent went up randomly for no reasonings..The rental agreement lets them raise ur rent whenever they want as long as they give u 30 days notice… THERE WAS NO REASONING, IT WAS SIMPLY JUST A NOTICE OF A PRICE INCREASE.. I’m paying $74 for a 5x10 .. But if you go on their website u can rent a 5x10 right now for only 41$??? Why am I getting ripped off?
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January 2023 by Tyler Hayes
Update: The gate is fixed. But don’t expect the corporate office of istorage to be of much help without a 20-30 minute hold time on the phone. Tangie, the property manager, is a pleasant person to deal with. She is attentive and gets things done. If you want to rent a unit or a uhaul, call the local office and ask for her directly. Don’t waste your time with any of the corporate numbers.
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November 2022 by Beach2Peaks
Amazing experience! Tangie hooked me up with a unit swiftly and in a short window of time before I had to leave the state. Hands down the best experience I’ve had with a storage facility!!! You rock
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October 2022 by Megan L
My sister and I came to rent a U-Haul and even though there weren’t any available, Debbie was very helpful in finding one for us in the area. She bookmarked it for us and printed us the address. She was very helpful with such short notice.
