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November 2023 by Kaye Floyd
The staff was extremely helpful. I used the self bath for the first time to give my dog Charlie a bath and blow dry since he was very stinky. Too much playing in the leaves. I'm sold and will return often for a Charlie bath, food and treats. Love the store and the staff even more.
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November 2023 by Debi N.
I needed a new harness for my boy. He is Lab and Terrior and had a large chest with a small neck. I was greeted at the dog and asked for help to find the right harness. We tried on several to find the best fit with success. The entire team is great as they all were friendly and supportive. I recommend visiting the store. Great job everyone!
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November 2023 by Katalina-Marie Kruszewski
We love Hollywood Feed. The staff is always very helpful and the girls love getting spoiled with pets & treats. A must go to for any dog parents and dog!
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September 2023 by Justine Richman
I have never been to such a cool pet store. Associates are always so helpful! I don’t shop anywhere else!
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September 2023 by Lauryn Levy
Can’t thank this business enough! After a horrible storage issue at our local Petco I needed a local place to turn to. They greet you explain all the kinds of dog food and their purpose and which one they think would be best for your dog! I have never received this kind of service. My pup and I loved it will definitely be back!
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September 2023 by Cory Wales
Awesome people and great, diverse product selection! The self-serve dog bathing/grooming room that's off to the side of the counter is a really cool feature that saves me sooo much clean up at home :D
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September 2023 by Christina Bott-Lamb
My Big Boi needed a bath and Ms. Ashley was able to get him worked into her schedule.Ashley does the most amazing job with BB, he's scared of the dryer and accommodates him on that.BB got the Spaw Package and was thrilled to see "his" Ashley again.He also needed a new bed and the young lady assisted me so kindly.Overall, I love this store and Ashley (BB's Groomer).
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September 2023 by Courtney
Absolutely love Hollywood Feed. The Madison location is my personal favorite. Their return policy is the best for my picky babies!
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September 2023 by Paula S
The staff is always so helpful! My dog loves to come in for a bath. They always have what I need for my younger cat, senior cat and senior dog. I reccomend Hollywood Feed to everyone I know who has pets.
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September 2023 by vi cornie
Always coming here for ny dogs treat. The treat quality is very good plus all the team members are very helpful, greet us with smile all the time. My dogs love coming here too
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September 2023 by Mikah Gesler
Awesome experience. Baylee and Haylee are so friendly, Baylee went above and beyond o find me a mat remover at another location. Thank you
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August 2023 by April Clark
I went to Hollywood Feed in Madison on Saturday for my baby girls 7th birthday. I wanted to get her some special things to celebrate. I ended up spending almost $90 on her in this store. One of the toys I purchased was a small Kong pig. When I got home and started the celebration opening each thing one at a time, I noticed the pink pig wasn't squeaking. I called Hollywood Feed to let them know. When the lady answered my call, I explained everything I stated above and told her about the pink pig. Her comment to me was, "Was it broken when you bought it, or did SHE break it.?" I felt like saying, Are you serious lady? "I spent almost $90, but now I'm trying to pull one over on you and call to get a $7 replacement?" Anyway, I told the lady that it was broken, we just got home, opened the gifts and it not working. I explained that she's only 8lbs, In hopes she would realize that her question to me was absurd and I was offended she would even ask me that. She then replied, "Just because she's 8lbs, doesn't mean she couldn't break it." By this point I'm already pretty perturbed at how this conversation was going. I just told her I would bring in, and hung up the phone. First off, you should consider yourself lucky that I even decided to spend my money with you that day. There are PLENTY of other options that do not offer such harassment for faulty products/toys they sell- Pet Supply Plus, Chewy and Amazon just to name a few who ALL take back broken toys and also opened food with no questions asked. My visit to your store reminds me why I and so many people decide not to "shop local" and opt for online shopping to avoid these negative encounters with employees and/or managers that need a lesson in customer service. Also, before you reply to this review to tell me "it's your policy"....let me say this> Even IF my girl broke the toy the minute I handed it to her, I could have just as easily lied and said no that she didn't break it. That alone should explain why this encounter was ridiculous. You have lost a customer.
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August 2023 by TREVOR GARDNER
Great staff!! Super friendly and helpful. This store is a little limited compared to the larger one in Huntsville proper but still great!
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August 2023 by Becky Wilkenson
Hands down best prices, products, and customer service! Super fast delivery, and friendly and knowledgeable employees! Wouldn't go anywhere else :)
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June 2023 by Kathryn Arflack
Very helpful staff member. Explained low fat kibble varieties, birthday gifts, rewards program & return policy.
