“They have a great selection of back backstock titles, as well as current titles, and they even have an RPG game selection, as well as novelties and some other things. They’re more than happy to spend a long time talking to you about your likes and dislikes, but they’re also happy to just talk to you even if you don’t buy anything, which is refreshing. They’re always happy to order something for you, too, at no extra cost, if they don’t happen to have it in stock, or don’t usually carry it. Very highly recommended, very good service, and they treat all patrons with dignity, even we geek girls. Definitely no harassment here unlike some places.”
“I’m a frequent shopper at this store and today received the BEST customer service I think I’ve ever received in retail. I was lucky enough to go trough Blake H line today and as I waited for my turn in line I watched this employee greet every customer he came in contact with, with a smile and positive attitude and of course was no different when I got to him. His positive attitude was contagious along with his smile and truly made my day! We need a lot more Blake’s in this world!”
“I finally found them 4 grab bags!!!!! Man these boxes are super hard to get or find let's just hope we get something good. There was one employee I didn't get her name but let me tell you she is amazing I remember her by her wonderful attentive happy attitude and her vibrant hair which is pink thank you so much for the advice on places to go for my teen boys. If only everyone was like this young lady good job Michael's on hiring her.”
“I like the staff they are nice and kind and I love the atmosphere. It's very friendly. The store is very well organized and neat. They're kid friendly and they almost always have whatever you need for magic, other card games and Warhammer. I would recommend this store if you are trying to get into a new game. They are always happy to help teach you how to play it.”