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August 2023 by Google user
Worst service, No responsibility! FedEx is Thief, can steal my package and no responsibility! My package was picked up at my apartment and then it was lost June 20, 2023. I wrote claim it’s August, they couldn’t find. FedEx should get responsiblity to compensate for the lost of my package they don’t do. It means any time when you send package with FedEx, they can easily steal because no responsibility. I provided all receipts of the goods. DON’T USE FedEx if YOU Want to Receive Your Package.
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August 2023 by Varditer Harutyunyan
Worst service, No responsibility! FedEx is Thief, can steal my package and no responsibility!My package was picked up at my apartment and then it was lost June 20, 2023. I wrote claim it’s August, they couldn’t find. FedEx should get responsiblity to compensate for the lost of my package they don’t do.It means any time when you send package with FedEx, they can easily steal because no responsibility. I provided all receipts of the goods.DON’T USE FedEx if YOU Want to Receive Your Package.
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August 2023 by Your Local Guide
DRIVER IN TRUCK #329715 JUST DROVE LIKE A MANIAC IN OUR RESIDENTIAL CUL-DE-SAC AND WENT FLYING INTO NEIGHBORS DRIVEWAY AT ~15-20 MILES PER HOUR.THERE WERE MULTIPLE CARS IN THE STREET AND HAD MY KIDS BEEN OUTSIDE THEY WOULD HAVE BEEN KILLED.TRIED TO CALL BUT YOUR ANONYMOUS 800 NUMBER DOESN'T ALLOW CALLS TO YOU.I'LL BE COMING IN PERSON AND MAY TRY TO PRESS CHARGES FOR RECKLESS DRIVING B/C WE HAVE IT RECORDED ON MULTIPLE HOUSES VIDEOS!UNREAL! UNSAFE!
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June 2023 by Shanika Kilson
I purchased a tv stand and it came with a cracked straight down the middle
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April 2023 by Jonathan Anthony
Wish I could give them ZERO stars. The driver forged my signature on an EXTREMELY expensive delivery, even though some one was home. The delivery driver never even knocked or rang the bell. Just dumped off my package and left. Signing for a customer is never acceptable. People put delivery confirmation on high value parcels for a reason.
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April 2023 by The G.
Deplorable services, horrible out of time frame delivery for specified delivery, been waiting since last Friday and yet 8 fed ex trucks have passed my front door yet not one stopped, sure they are routed differently but damn I been on this porch all day.
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March 2023 by Gregory Forsythe
Dealing with these people is worse than trying to get a package delivered in a third world country. They are the office that delivers to my address, and they've been sitting on my package for 4 days. My son is going to miss his birthday present because they can never get it together. And it's not just this delivery. They screw up every single time. They'll leave your package out in the rain, by the road, or on a trash can. I've had them deliver packages to my house at 1am. Once they delivered my item to my neighbor and my package sat on her porch for a month while they denied my claim for the lost package. Horrible service in every respect. Avoid FedEx like the plague.
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February 2023 by Marty Ledlow
Worst place ever to get you packages I will use ups on all of my packages from now on
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February 2023 by Bianka Britt
Constantly delivering to wrong street.How about hiring drivers who are able to read???
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December 2022 by A Ulis
Dec 06, package was sent to wrong address. I went to your location talked to the supervisor who took my phone number. He stated he would contact the driver and give me a call. I never received the call.I contacted your customer service the next day. (Dec. 07)The rep. stated the package was sent back to the wrong address again and would send information to the office for someone to call me. (Again no call)Dec. 08 I went to your office again and I talked to the same supervisor who claims he didn't remember me, and asked for my tracking number, he comes back and stated the package had been sent back to the wrong address. He stated the driver was still at the warehouse and asked for my phone number again and have the driver give me a call. Lets see if I get a call today.(very poor EI skills) let's get 0- 3 your out! My prediction
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December 2022 by Lisa B.
No option for ZERO stars. This place does not deserve a star. My package was supposed to arrive on 12/6. The driver pulled in my driveway at around 9:15 that night. Sat in his/her truck, then left. Did not leave a package. Soon after I get a notification on my phone from FedEx stating that delivery was attempted no one home. That is BS because a signature was not required. Should have been left on my doorstep. So I called FedEx customer service, which isn't easy to get through to a person, on several occasions only to get one excuse after the other. First was delivery attempt which I already explained. Next was circumstances beyond their control, whatever that means. And then it was weather conditions. Now I don't know about most folks, but around here most of us do drive when it is raining. Was told a case worker would be in touch with me. Well, no one ever called me. On 12/9 I look out my window and see a FedEx truck at my neighbors house. I'm thinking maybe she has my package, so I stood at my window and watched to see if she pulls in my driveway. She backs out and comes toward my house but drives on past very slowly,,,,,,then opens my mailbox and puts my package in my box. I don't know if FedEx and their drivers realize that it is against the law for them or anyone else other than the owners and USPS to be in any ones mailbox. Nice FedEx. I sat and watched her do this.
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November 2022 by Tim W.
No option for ZERO Stars. Its beyond frustrating to find out a package has been shipped via FedEx because one will automatically know that problems are about to occur. I have yet to have anything delivered to my home, it normally takes calling all neighbors to find my package. Most recently, my package is sitting at a ship center for pickup which is 1.5 hours away. It is sitting there because the driver didnt attempt to deliver it. I work from home and i was home all day/night on the date the driver didnt deliver. I called FedEx support 4 times. 3 times they have told me that they would ensure that it would be delivered the next day. 4th time, the rep said the other 3 people were wrong and that the only option is for me to take off work to drive 1.5 hours one way to pick up the package that i paid fedex to deliver.FedEx is a sham
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October 2022 by Debra Joyce
Fed X Ground here in Madison County, Alabama lies about their delivery on a regular basis! You will receive a confirmation that your package has been delivered along with the time it was left at your front door when they never even attempted to deliver it. This is an ongoing problem with them and has to be the most unprofessional way for a company to do business…by lying!!! Apparently they do not realize most homes today have cameras to prove they never delivered what they claim they have.
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October 2022 by Amy Williams
cant get any help at all with my issue. I cant get a human to help and tell me why Fed Ex wont deliver to my home lately!
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August 2022 by Ogie jii
Repetitive delivery to wrong address. I have 4 signs with my house number. FedEx delivers to private road 50 feet from house. They don't even try.