-
January 2024 by Ed “pino” Gonz
Terrible and rude customer service by two bank tellers.. one right after another, glad this isn’t my regular bank
-
May 2023 by mike gibson
This team is very helpful, very courteous, and very easy to deal with. They always seem like they have my best interest at heart.
-
March 2023 by Pamlia Hodges
This location is by far the worst location I have ever encountered! Rude and very unprofessional staff! Each time I have to visit this location due to convenience it is unpleasant for me!!!My FAVORITE location is the one on Madison Blvd! They are the BEST at being respectful and professional!
-
March 2023 by Pamlia Sherrod
This location is by far the worst location I have ever encountered! Rude and very unprofessional staff! Each time I have to visit this location due to convenience it is unpleasant for me!!!My FAVORITE location is the one on Madison Blvd! They are the BEST at being respectful and professional!
-
January 2023 by Sherry Dobbins
My favorite Branch is on madison blvd...CONTRAST ; the one on 72 madison by walmart is the worst one I've ever been to.
-
December 2022 by Jeannette A.
My husband spend with this bank for a while now 10 years. Family security. Madison was a delight. Family security ATHENS on Highway 31 has been more than we can tolerate. Put checks in wrong bank accounts. Never able to get into my husbands account even with the POA what was so crazy is we had a joint account. I would have to go to DECATUR to do business with the bank. That's how bad it was. Do you wanna let things go and blow it off and be polite. But they act like it was us that made the mistakes. They are so bitter. They don't know how to say. I'm sorry even the tellers. It's like there's so prejudice against being polite and seeking forgiveness. And letting it go squashing it. How many times do we have to tell them what we want before they decide to finally do it. And if you bank with another bank, they love to gossip back-and-forth about you. I got that from an inside source. I am for stringer to say that this place is awesome and for all the other places that say this is a great place. I don't understand this. So supposedly, I signed something that subtract five dollars off for every time I transfer money. It's a one time charge for each transfer but they suck another $5.00 out after that and won't fix the error.
-
March 2022 by Vickie Gruver
I called a week ago to get information on withdrawal and was told all I had to do is to go to shared branch and withdraw funds I told them the amount as well it was not easy at all that is not what I needed to do I was on hold for over 40 minutes I spoke to three different people with getting different information from each person other than Rita please train your staff accordingly in order to make sure you’re member gets taken care of this very disappointing I’m at a loss of how you run a business like this I am so upset with how you are conducting business
-
April 2020 by Celestra Oceans
My Favorite People!!!!! My Favorite place to bank! The friendliest tellers!!!!!
-
December 2019 by ZACKARY BALLARD
New to the area and needed a local bank as there are no B of A's here. Their mobile app is ridiculously cheesy and also is not accurate as to your actual balance & doesnt update for days. If you have out of state transactions your card will get locked for "fraud". Other banks have better fraud detection. They dont lock your card every 5 minutes. Then magically overdraft fees when there is plenty of money in the other account. Dont waste your time here. It's been nothing but problems the entire 6 months
-
January 2018 by Nicholas Nicholas
Great to work with.
-
December 2017 by Terry Bradley
Each of the tellers are excellent and professional. We have lived all over the world, the courtesy and sincerity at FSCU is outstanding compared to our many experiences stateside and overseas.
-
June 2017 by Joshua Whiteside
Friendly tellers and pretty good loan rates. Easy to deal with.
