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March 2023 by Pamlia Hodges
This is my FAVORITE Family Security location!!! The branch manager and her staff at this location treat you with so much respect! This is my favorite location in this area! They are very Professional and courteous.
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March 2023 by Pamlia Sherrod
This is my FAVORITE Family Security location!!! The branch manager and her staff at this location treat you with so much respect! This is my favorite location in this area! They are very Professional and courteous.
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January 2023 by C Jmz
(Translated by Google) The staff at these banks are always very friendly, they welcome you with open arms at their bank ? I really appreciate all of that and as a suggestion I would say that they put up a new location in downtown Huntsville or in Owens Cross since those of us who live in the southeast of Huntsville, the bank is far removed from us (Original)El personal en estos bancos siempre es muy amable te reciben con los brazos abiertos en su banco ? aprecio mucho todo eso y como sugerencia yo diría que pusieran un nuevo local en el centro de Huntsville o en Owens Cross ya que los que vivimos al sureste de Huntsville, nos queda muy retirado el banco
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December 2022 by Jeannette A.
My husband spend with this bank for a while now 10 years. Family security. Madison was a delight. Family security ATHENS on Highway 31 has been more than we can tolerate. Put checks in wrong bank accounts. Never able to get into my husbands account even with the POA what was so crazy is we had a joint account. I would have to go to DECATUR to do business with the bank. That's how bad it was. Do you wanna let things go and blow it off and be polite. But they act like it was us that made the mistakes. They are so bitter. They don't know how to say. I'm sorry even the tellers. It's like there's so prejudice against being polite and seeking forgiveness. And letting it go squashing it. How many times do we have to tell them what we want before they decide to finally do it. And if you bank with another bank, they love to gossip back-and-forth about you. I got that from an inside source. I am for stringer to say that this place is awesome and for all the other places that say this is a great place. I don't understand this. So supposedly, I signed something that subtract five dollars off for every time I transfer money. It's a one time charge for each transfer but they suck another $5.00 out after that and won't fix the error.
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February 2022 by Justin Coppett
They are always helpful, and smiling, even if it's just to make change for a twenty. It's an awesome place to bank as well!!!
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December 2021 by Erica Goodson
Shady business practices. Definitely look for other options for handling your money.
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November 2017 by Tricia P
Great staff friendly and helpful
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October 2016 by Rebekah Garrison
If you don't use your account within the time they require they steal $10 of your money out of your account each month without your permission. I found out that they had taken 60% of all the money I had in my account before I was able to close it. I will never bank with these people again.
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October 2015 by Dorothy Thomas
Nothing
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June 2015 by Courtney Whitlow
I haven't even made my first payment yet and I see this isn't going to be a good experience. I spoke with a lady named Mighty (?) who was very nasty with me because I didn't know they don't take debit card payments over the phone and in office. What kind of place in 2015 won't allow you to make payments, car payments at that, with a debit card. Smh. This is going to be rough. And their hours of operation don't help any.
