-
December 2023 by Bryan Atkins
People are nice, equipment is way oldBike class is kick butt
-
November 2023 by Ashley Atchley
This is the best gym you will ever find! Everyone that works there goes above and beyond to help you meet your goals. Everyone is so attentive and kind! You can tell they really care and motivate you to keep going. Everything you need is right there at the gym.
-
October 2023 by Kailey Grass
Love love LOVE this gym!! They have everything you need. in one space. everything from barre, crossfit, yoga, even personal training! They also offer physical therapy, massage therapy, nutritional training, the list goes on and on!This is a hidden gem of a gym in Madison, and the price is comparable to any other gym. It's not crazy busy and equipment is mostly available at all times. Coaches here are motivating and genuinely want you to succeed and see progress! It's been a joy coming here so far!
-
August 2023 by Jacob M.
Not worth the monthly fee and the "100 dollar" cancellation fee. They do not update free weights or machines and do not repair broken machines in a speedy manne, all the money goes toward the classes not the weight area. Would not recommend!
-
June 2023 by Christine Sargent
Buyer beware: their accounting system is terrible and they will use your banking information stored in the system to charge you at their discretion without consulting you. They charged my account an extra $200 in the middle of the month after I had already paid my membership fees in the beginning of the month (automatic payments which had been consistently coming out on the same day for the same amount for months). When I asked to refund my money for this charge that I never authorized and was never made aware of until I checked my bank statement, the owner offered only to sit down with me and go through his accounting system to explain why I was charged. Again, I never asked for any additional services and he never consulted me or got my approval to charge my account $200. Completely unacceptable. I ended up disputing the charge with my bank and getting the money back. Horrible customer service.
-
June 2023 by Tracy Gallimore
I have been going to this gym for 4-6 years! I joined ROAR last November and have never looked back. What a challenging, motivating, and fun class! This class allows me to push myself to my full potential. The Empire Fitness staff is very knowledgeable and assists me with anything I need. #roarfitnessusa #doyouroar
-
May 2023 by Cecilia Augustine
This gym is amazing. Incredible facilities and great atmosphere. Good service with friendly staff and a clean and comfortable super gym for everyone from beginners to professional athletes to train. Roar class my favorite ?
-
April 2023 by Jennifer Frederick
First time going to ROAR class and it was absolutely challenging, motivating and fun! Plus all the staff were helpful and knowledgeable in how to assist me with future goals. Can't wait to return!
-
March 2023 by Clint Causey
Great Gym! A lot of different equipment to really move different muscle groups your targeting. Overall greatness. The customer service was amazing from the first day I met them. Very easy going place. I’d recommend it to anyone.
-
March 2023 by jdb7733
??NOT A HEALTH CLUB??!?? Great TRAINING FACILITY, great people, great community and culture. Come here to do work.?
-
March 2023 by Nicole Roach
I have never been a member of a gym with such kind staff and members! I am really enjoying the fitness classes and impressed with the gym communication and ease of registering for classes. When I joined, my membership was explained in detail and I was given a full tour. Definitely recommending to everyone!
-
February 2023 by Walker B
They will let anyone with a debit card sign up regardless of age. Signed my 16 year old son up to a binding agreement. Charged him $50 for withdrawing. When I ask the guy at the front desk if it was the companies policies to let a teenager sign a binding agreement. He said “teenagers need to work out too.”
-
December 2022 by Julie A.
Empire Fitness turned out to be a lot like Hotel California upon cancellation of my membership - - "you can check-out anytime, but you cannot leave". I joined March of 2021, paid for the month and a key fob for 24-hour access. Paid my dues promptly each month along with my yearly assessments for continuing my membership. I cancelled my membership on 11/11/2022; I was billed on 12/05/2022 for $94.99. I was told that charge was for "the cancellation fee, final membership payment and Annual Membership Fee". What?That charge, which seemed totally out of line for me, prompted me to take a look at what I actually paid for my Empire Fitness membership. From March 2021 through Nov 2022, I paid Empire $1,038. That calculates to an average cost per month of $47.17 for 22 months. Wow! There are other fitness centers in the area for a much more reasonable cost per month. My suggestion is that you be sure you read the fine print and plan to never cancel!
-
December 2022 by McNatt Real Estate and Auction McNatt
Great place ! Very knowledgeable trainer Justin Norton will get you on track to better health , strength and conditioning .
-
September 2022 by Hans K.
Like previous comments, this place is ok until you have to cancel. I got a basic membership for just myself, then had to travel for work so after being in the gym once, I called to try to cancel numerous times and told someone would call me back to handle it. I'm now being charged a bunch of money because they've hit my account over and over each month for random things that I'm not even signed up for and they never canceled. This place will try to ruin your credit and they don't care. Would give zero stars if I could.
