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February 2024 by Addy Schmuck
I found this cool shirt hanging on a rack of clothes. I went to checkout and we both found out it didn’t have a tag on it and they told me they couldn’t sell it to me even though I told them I’d pay whatever for it. They said to come back in a few days and maybe it’ll be back on the rack. They wouldn’t let me leave my number for it or anything. Sad.
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January 2024 by Hannah Gifford
One of my favorite thrift stores in the area! Very clean and organized. Always amazed at the quality of the adult clothing they have.
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November 2023 by J Cost
Decent deals, but the store is always a hot mess. The checkout line is always long because the employee gets distracted easily and takes her sweet time (everybody else's, too.) She also forgets to ring up items and put them into your bag, so do watch out for that. Also, they never have any newspaper to wrap glassware. They use their personalized plastic bags which is really annoying.
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November 2023 by A. Z.
Everyone that works at this establishment acts if they're incompetent and in return provides rude customer service for their lack thereof and inadequacy. It never ceases to amaze me that sometimes people who choose to work where they work, by choice, take it out on those who have nothing to do with the choice that person made. I sat on Saturday waiting from 10 am until 2pm, without a phone call to inform me that pickup was changed from 11am to 3pm. I then called back at 2pm to find out the ETA of the driver and the answer I received was they don't have the phone number of the individual that is supposed to deliver their pickups to the store (smh). In addition, I called a 2nd time to inform the manage that it was 2pm and we hadn't seen or heard from anyone and as a result I was left on hold and then hung up on. I called the store back after I was hung up on, twice to see what happened and the call was not answered. I'm giving away a very nice sofa set in great condition and this establishment couldn't care less. It's 2:22 pm and the furniture still hasn't been picked up. Never again.
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November 2023 by Bradley Thomas
Great store. Friendly associates, well organized clothing. The other areas are a mess, but that’s all thrift stores. Wouldn’t hate having a mirror in the changing room!
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October 2023 by susan payton
5 customers in line. No cashier in sight. **rings bellMale employee emerges from the LADIES restroom only to greet customers with a non-smile and unprofessional manner.We tried to kindly interact, but he refused us the courtesy of a pleasant interaction.He refused to wrap our breakables and put them all together in a bag.This employee should not work in customer service.5 stars for cleanliness and a well organized store.Zero stars for cashier experience.2.5 stars
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September 2023 by Laura Myers
"Regrettably, my experience seems to be part of a larger pattern of intolerant, inconsiderate, and borderline abusive behavior toward customers, as echoed by numerous accounts. This behavior is reprehensible and must be addressed promptly..."Yesterday, in the midst of packing for my impending work trip to California, I realized I lacked a crucial black pair of shoes required for a production character. The frantic search took me to eight different stores, causing me to rush through packing and catch my flight. At last, I found a suitable pair at this thrift store.Yet, my ordeal didn't end there. An employee at the thrift store, seemingly attuned to my stress, made it her mission to worsen my day. Upon completing a transaction with the customer ahead of me, she scorned me for placing the shoes on the wrong side of the counter. Following this chastisement, she maliciously ignored my presence and embarked on a painstakingly slow restocking of shopping bags, more sluggish than the pace of a snail's crawl. A persistent smirk adorned her face throughout this ordeal.In an attempt to defuse the situation, I politely informed the woman that I didn't require a bag, but she responded with another taunting smirk, stubbornly refusing to acknowledge me. Her calculated efforts to deliberately delay her bag-stocking only added to my distress. Needless to say, I left without purchasing said shoes.As a neurodivergent individual, this traumatic experience pushed me to an alarmingly unhealthy mental state, necessitating both medication and intervention to regain my emotional equilibrium. I am firmly convinced that the employee who subjected me to this torment that afternoon must face a thorough reevaluation and, potentially, termination due to her egregiously rude and provocative behavior. Such conduct, especially toward individuals grappling with illnesses, constitutes a form of abuse that cannot be tolerated.Regrettably, my experience seems to be part of a larger pattern of intolerant, inconsiderate, and borderline abusive behavior toward customers, as echoed by numerous accounts. This behavior is reprehensible and must be addressed promptly.
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August 2023 by Norma Lee
Well, I had about given up on thrift stores. Seems like they usually smell funky, are really cluttered, etc. NOT this one. It is bright, clean, nice people working there. They have 2 dressing rooms, fairly priced, and everything is pretty much organized. They had some new, in plastic mattresses and some new furniture. I will go back.
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August 2023 by Kishi Bih
Her name was Cheyenne. She was rude. When we walked in, she was snotty, and followed us the entire time. We felt uncomfortable, so we left. She should NOT be working in retail. Will not be back.
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July 2023 by Joshua Hall
Refusing donations because trey didn’t want to carry all of it in. I will donate anywhere but here from now on.
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May 2023 by Shawna L.
Reasonable prices for the most park. I have donated alot to them and it's nice to see my items being sold for a great cause. If you can, they are always looking for volunteers. Staff is amazing too !
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May 2023 by Kellie Burrell
Made out like a fat rat in a cheese factory with the deals I got today!!! I’m a very happy customer
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March 2023 by Beck M.
This thrift store, now named Collaborative Community, is the prettiest thrift store in town. It's obvious the new owners have retail experience because the displays are organized and attractive, and the space is uncrowded and pleasant. Do yourself a favor and check it out. I found several great items at very fair prices.
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February 2023 by Saswati Biswas
Shocked by the rude behaviour of the girl at the counter. I was there yesterday ( Feb 7, 2023, afternoon). I am not sure what provoked her ( I was at the store for 15-20 minutes, went around, picked up a few things, did not have any interactions with anyone, went to the counter, so I cannot think of what it was in my behaviour that could have prompted her). Maybe she was having a bad day and she thought I was the appropriate person to hiss at, but such unexpected disrespectful and harsh behaviour ruined my day as well.
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December 2022 by Bobbi Borawski
Updating my previous one star review from a few years ago as they have improved themselves quite a bit since then. Now more of an average thrift store, but you can find deals and they do have a variety tag sales and sale days. Large stores, organized goods and an ever pleasant staff. Worth a stop most any time.
