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October 2024 by Christy Drane
Considered switching vets upon a recommendation. They wanted $430 for blood work that my vet charges $174 for.
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August 2024 by Daniel Froemming
After I moved from out of state to Huntsville, I needed to find a place that could do a unique hyperthyroid treatment for my cat and Catisfaction was the place to go.
They made it easy to come back and use as as my cat's primary veterinary care as well. With treatment options and boarding available, this clinic helped keep my little girl healthy and happy for her days in Huntsville.
The staff is courteous, caring, and responsive and the vet, Dr. Belser, was very effective with knowledge and expertise on my cat and her needs.
I couldn't say enough praise for the staff and their commitment to health and safety for their charges.
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July 2024 by AC Estes
UPDATE: After my initial review, I was contacted by the veterinary clinic. They apologized for my experience and expressed a genuine desire to keep me as a customer, offering what was necessary to address my concerns. They also explained the issues with understaffing that contributed to my experience. I appreciate their prompt and considerate response, and I am hopeful that these issues will be resolved moving forward.
I’m slightly disappointed with the service at this specialty vet clinic. Despite expecting superior care, I encountered several internal issues. The clinic lacks sufficient staff to answer phones, requiring messages to be left. However, the problem arises when calls are not returned, even after weeks. Additionally, not being allowed to accompany my pet to the exam room is frustrating. While I understand that some pet owners can be disruptive, most are not, and I prefer to be involved. Although the veterinarian provided a follow-up after examining my cat, I felt rushed and the conversation was somewhat condescending. Furthermore, labs were ordered without my consent, which could have been avoided had I been present during the examination.
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June 2024 by ROBIN TiLLey
Best love it thumbs.
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April 2024 by Diana P
I love this place so much. When I had to put my boy down (not pictured), they were so sympathetic and the process made me feel like they really cared. They even have a separate room with a couch for it. Also, they are helping my girl (pictured) with her severe arthritis and making it so she'll *hopefully* live a couple more years. She turns 17 in May, and has been so much more lively lately. If you have a cat, go here.
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March 2024 by Willam Whited
Absolutely amazing service!!!!!! Couldn’t ask for better!!!!!!!!
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March 2024 by Oswaldo Rivera
Great service
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February 2024 by Mary Flurer
Forever grateful for the excellent care from the kindest and most compassionate people at Catisfaction!!
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January 2024 by Tosha Hudson
Love, love, LOVE this place. My cat, Jim, is always very upset about boarding and vet trips but I feel like I never have to worry about his safety with Catisfaction. The boarding area is always immaculate and, as much as Jim hates it, a two-cat suite is perfect for him and reduces his stress way more than the traditional single-space metal kennels in typical vet/boarding spaces.I live in south Huntsville and, unless Catisfaction opens an office down here (which I hope they do lol), I’ll never not make the trek out to Madison for the health of my boy ❤️
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January 2024 by Danielle Raghavan
We love how they are available to discuss any issues or procedures our cats are having. We know our cats are in great care. They always keep us informed on how our cat is doing during exams and procedures. They are very thorough and really care about your pet.
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January 2024 by Brenda Meyer
I'm impressed with the staff at Catisfaction, in terms of their knowledge and skill in handling and caring for their feline clients. The ability to make me and my cat comfortable during our consultation.
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January 2024 by Ronald Gauss
Outstanding
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December 2023 by Donna Curtiss
We love all of the staff at Catisfaction. They always strive to provide the absolute best care possible for our four fur babies. Appointments are usually on schedule and efficient, but thorough care is given.by the entire staff.
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December 2023 by Vanessa Kacer
I will follow Dr. Besler and Jessie anywhere to get the best care for my cat! They are so sweet with my anxious boy, always take their time with us and give us the best cat care I could ask for.
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December 2023 by Shelia Smith
Everyone was very polite and helpful they kept me informed of all the cost upfront and took good care of my catl plan to continue to use them for my cat’s needs
