-
November 2023 by Dusty McLemore
I ordered my brick from Acme & the entire lot had some type mortar residue on them! The Acme rep acknowledged that! After two -three months of requesting Acme to respond to clean the brick, etc. - no action has taken place yet! Very discouraging.
-
September 2023 by Jonathan Breland
Don't waste your time with this company. They don't care enough to even answer the phone. It took them months to supply our brick and it's been 3 weeks since they said they would remove the leftover materials from my driveway. I spoke to someone this morning and was assured it would be taken care of today. Currently those materials are still there. Do your homework and find a business that's worth your hard earned money. Acme is not. And don't be fooled by their attempt to make themselves look better by responding to this review.
-
July 2023 by Roy H.
Was really a nice place, and you were treated very well. They were very helpful in helping you figure out what you needed for your home improvement project.
-
January 2023 by Frank Curran
I came in to the showroom and was told to speak to a specific person. I waited while he helped a customer. Then another person with a question came in and they ignored me to help him. I left.
-
November 2022 by john bell
I was in a serious bind today working on an older home. And even though they didn't have the exact brick Ms.Cathy found me a quick solution and solved my problem. I just want to publicly state how great of a representative she is for this company.
-
June 2022 by Michelle A
We absolutely love Acme! Cameron Reeder made choosing tile, brick, and stone colors very easy for our new build. We couldn’t possibly be any happier with the choices he helped us to make. He took his time to listen to what we wanted, and helped us pick the perfect combination of materials. Every time we have called, everyone has been exceptionally friendly, professional, and a pleasure to deal with. If you want the best customer service and expertise, Acme Brick and Tile is hands down the best!
-
May 2022 by john walker
Cameron Reeder could not been more helpful. Good people to work with.
-
April 2022 by R J HFNR
We ordered 5 different types of tile for our bathroom remodel. They messed up the orders for 2 of them. In one case they ordered the wrong tile. In the other they said they ordered the right quantity but delivered 30% less than we ordered. They wouldn't overnight the missing amount so we had to send the tile guy away and wait a week for the tile to be delivered and bathroom to finish. No apology provided. Won't use them again.
-
January 2022 by Tessa Nagy
Purchased some materials that we actually didn't use all of. The return was fairly simple. Took a paper from the front desk to the guys in the back to sign, then took the paper back to the front and my refund was immediately issued. Easy breezy ?
-
October 2021 by Jennifer Gatlin
My dad works there so the grand kids wanted to go and see pawpaw but everyone there is so nice and helpful
-
April 2021 by Courtney B. Lanza
The brick for our home is no longer being made, so we were excited when we called and they had it. We paid in full for it, but when our contractor went to pick it up, they had already sold it (again) to someone else. Now, they are saying a different location of theirs has it but we will have to cover the freight to get it, plus an upcharge on the brick. They have no concern in making it right, even though the mistake was on their end. With dishonest business practices, we definitely do not recommend them... or at least this location.
-
March 2021 by Matt Allen
Davis Cox is awesome to work with. Found the Brick that was perfect. Thanks Buddy.
-
March 2021 by Christopher Lancaster
Fast prompt service...in and out with a breeze
-
September 2020 by Taylor Chatham
I am giving acme brick 1 star for their pretty displays on kitchen backslashes. Its hard to see the samples the way they are hung. Which isnt a deal breaker but brick color advice from 2 team members was very alarming!I went with a photo of a fence we will be adding to. I said verbatim to the lady at the front desk & she asked to see the pic and told old tavern in a mere glance. Im an artist and when i saw old tavern I wanted to see someone who knew a thing or two ..... i got the same answer!!!!!!!????!!I knew immediately I wasn't kookie so I researched it and instantly felt like a side by side would do justice and more than that it did. However, I may buy from them under my alias but am weary of how much i can trust these people. Research and think ahead before going if u do decide to.
-
March 2020 by Janice Henry
Excellent pricing and selection.
