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September 2024 by Heather Baswell
Really helpfull and knowledge about the product.
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September 2024 by Dexter Hart
Just left this store and made a surprise purchase for a dear friend. The Manager and her sales staff of lady’s were so kind and helpful with making my shopping experience there Awesome ? and inviting. I will definitely refer friends and family to the Loxly AL location. I’m so excited and the purchase isn’t even for me lol
Again I wish these lady’s well ???
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September 2024 by Ralph Andrada
Went here for the first time earlier this afternoon with some friends. I was absolutely shocked by the selection of boots here. If Boot Heaven is real, then it's this store.
Found some very nice hunting boots on sale and merino wool socks. Couldn't be happier with how my first visit went.
Great selection. The staff is amazing. Would not hesitate to come here again.
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August 2024 by Amanda Eckart
Every girl in Baldwin County must have a pair of cowgirl boots in her closet, and this is the place to get them! With so many great concerts and rodeos to go to, this is an investment worth making. The staff is incredibly helpful and honest (some of the boots can get pricey but they don’t my try to upsell)ensuring you make the right choice for you. Whether you are just traveling through, new to town, or looking for an upgrade, this boot store has everything you need. Don’t miss out on this local gem!
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August 2024 by Chloe
Very hometown-y kind staff. I love all the western apparel.
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July 2024 by Mike Girard
Friendly staff , had exactly what I was looking for , highly recommended
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July 2024 by Tom White
Love my boots ? and what a great Father's day sale!
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June 2024 by Connie FRAZIER
Very nice place worker nice very helpful have nice things lots of boots choose from
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June 2024 by Jeremy Campbell
Bad experience. Owner not reasonable about returns.
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May 2024 by Kiara Taylor
I recently visited the store this previous Saturday April 20,2024. I am not pleased with how I was treated nor talked to during my interactions. I understand theft is a big thing today, but I bought all of my boots (2 pair), while my sister was trying on the pair she liked I had the one pair I was purchasing next to her on the bench and the sales person just kept following us up and down the isle even after we said we didn’t need help. She then proceeded to grab the boots saying I’ll just put these at the front so no one else grabs them reminder the store was practically empty. I was on the phone with another friend who was almost at the store to purchase her boot cleaner and your sales associate said to me “ calling for some money” being funny like I wasn’t here to spend any. After me and my sister chose the pair we liked we headed upfront to checkout I spent almost $400 and I was treated so very poorly, having a business and being racially profiled on top of treated like a thief and talked to like a dog isn’t acceptable!! Any color, race , gender etc. should be able to shop comfortably without having smart remarks and to be hounded. The manager, I didn’t get her name was very sweet and said “ Danielle apologize now” but I don’t feel like that was enough. Theres no telling how others are treated, nor how much money your loosing having an employee like that. Overall a horrible experience, but I loved the boots I had to have them.
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March 2024 by Rachel Hall
SOO MANY BOOTS AND HATS
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March 2024 by Steve Myers
Staff was very friendly. Selection was good.
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February 2024 by Michael Manion
This is the go-to place for all of your western wear and they have an amazing selection of boots and clothing as well as all the accessories
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January 2024 by Stephen Kichler
I bought a pair of expensive work boots from the boot store. I’ve had the boots less than a year and the side of them blew out. The boot store, refuses to warranty or even take a look at them. I bought a pair of boots from Academy for $100 and they’re three years old and they’re still in good shape, I will not do business with the boot store, they do not stand behind the products the sell.
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January 2024 by da punisher
Smells so good and has lots of boots and friendly staff
