-
March 2024 by Ray Reese
Was ignored when only one person was in line. Cashier was more worried about texting on her phone.
-
February 2024 by Perry Powell
Amazing staff the work togetherWheelchair accessibility: Got electric fireplace and the decor perfect
-
February 2024 by LaShonda Pruitt
Customer service sucks. We came in the restaurant and was totally ignored. There was no line and only 2 cars in the drive through and the employee yelled out we are busy after we said hellooo can we get waited on. The food was burnt and had no seasoning. Stay away from this Jack’s. A horrible experience!
-
January 2024 by Glen Rose
Food was good.
-
January 2024 by Terry Smith (Goat)
love it especially them chocolate ? chip cookies ?
-
January 2024 by Lakisha Ryder
The service at drive-thru is prompt and the food is fresh & hot.
-
January 2024 by Corey J Jeffries
Ordered the Big BLT. The bacon was crispy but was greasy.
-
January 2024 by Pink Shadows
They got my order wrong, then when I asked for a refund the manager yelled at me, asked for the bag from me to replace it, and then when she walked away towards the door told me to drive around and she’d charge me for more. When I didn’t leave, not even leaving my car, she started to call the cops on me. I am livid. I generally like going here, because the food is good and it’s only ten minutes away from where I live. This sucks, because the only other closest burger place is 30 minutes away, and I go here regularly. At least I got my fries and my milkshake, since they didn’t mess that up. That’s some consolation, so that’s why it’s 2 stars instead of 1 there. If I didn’t get yelled at and got my food fixed, I’d have given it 5 stars, if I normally did reviews. If she gets fired, I’ll go back.
-
November 2023 by Aaron K
I just stopped to use the bathroom and it was very clean.
-
November 2023 by Francesca
Today is October 29th 2023 and I went to this location to order chicken tenders n fries. Also I ordered a big jack combo. I ordered two lemonades as well. So the girl said after one lemonade she won’t have anymore. My daughter said get a sprite I said ok. I thought I had a sprite and lemonade. I sipped outta the cup that was yellow cuz I thought I had lemonade but it was sprite. I was so mad because I don’t drink sodas at all. Really ruined my night fr and also my tenders supposed to been a three piece. Y’all I received one chicken nugget and two tenders. I didn’t turn around because I was riding with someone else. But that’s it for me never ordering from here again. The Demopolis location is wayyyy better. Oh and on top of that I didn’t receive any straws with my order ?.
-
November 2023 by Tonya Mazingo
The burgers were burnt, the fries were bland, and the service was just okay. I would not go out of my way to visit this location again.
-
October 2023 by Lashaun Cunningham
Food is good and they recognize military
-
October 2023 by Bill Mcclinton
They tend to rush you thru to park and wait and you have to remind them of everything you ordered. Plus, they don't want to make milk shakes until later in the morning and stop way before closing time. Several employees are very congenital while others want to tell you what they want you to have. The fries are always undercooked and taste like thawed uncooked fries.Parking: Plenty of room in the gravel lot next door. Very little room on paved area or when forced to pull down
-
October 2023 by Raymond Shoults
This was the worst jacks that I have ever eaten at the food was greasy just a nasty environment.
-
September 2023 by Tiffany Gibson
Slow service, never know if your food will be correct, more often than not staff is rude and act like they dont want to do their job.
