O'Reilly Auto Parts in Lincoln, Alabama, located at 47796 US Highway 78, is highly regarded for its excellent customer service and knowledgeable staff. The store offers a wide range of parts, tools, and accessories, along with valuable services like free battery testing, bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the help from employees, who often go above and beyond to assist with various needs, from installing wiper blades to providing guidance on projects. Notably, one employee named Josh has received multiple commendations for his exceptional service, including helping customers in urgent situations, such as delivering a radiator hose during a roadside emergency. The store also features a free Loaner Tool program, and staff are always eager to answer questions and provide support. With over 6,000 locations across the U.S., O'Reilly Auto Parts ensures that quality assistance is never far away, making it a reliable choice for automotive needs.
Samuel and Jayden went above and beyond the call of duty for me today!!! All employees should strive to be like Samuel!!! He sets the standard for the model customer service agent!!!!! Thank you Samuel
August 2025
O'Reilly's really came through for me when my battery left me stranded!
June 2025
Employees went above and beyond to help me with my lugnuts (I was missing several!!), as well as with new wiper blade installation
