“Very helpful. I purchased a new outboard motor from them. Everyone was extremely helpful from the ordering process to pickup. Service Dept went over the motor thoroughly with me. I had to take it back after my first trip. Fuel line was faulty. They fixed it in a timely manner. Highly recommend buying from them.”
“Helpful, knowledgeable and friendly staff. I have worked with boating (David),marine electronics(? name), boating accessories(? name)fishing rods-tackle(Carmen) and new club account (Sarah) and two ladies in rewards and had a very good experience with all.
Joining the Club saved me a considerable amount of money on my purchases and the rewards for joining were very nice and useful.
I have heard from others of the good service Bass Pro Shop provides at other locations to include standing behind their products and I believe I will find that at my local store also.”
“Happy New Year! This is my first review of 2022. I stopped by this store today to see if they had....gasp....Crocs. Yes, I'm about to cave in and buy Crocs. Don't judge me. I'm already judging myself. Anyway, this store was low on inventory. I found what I was looking for, but not in my size. My oldest son did find a couple Jibbitz that he liked. The lady working at the register was very nice and helpful. I'd probably visit this store again when I'm shopping at the outlet mall.”
“Customer service is top notch in this company. I was not only impressed but deeply touched by Kurt’s very prompt and proactive support he gave me when I had questions about the field marker aerosol spray and the ingredients of the can. I actually had a little accident with my German Shepherd puppy who snuck the field marker spray can in his mouth at the Sicard Hollow Athletic Complex. He ran off with it and then bit into it, causing the can to rupture all over his mouth and a bit in his eye. The vet needed the ingredients of the can for an accurate diagnosis but the spray had covered most of the can when it ruptured. Kurt jumped into action immediately when I called the main number and he got me the exact list of ingredients so the vet and poison control could accurately diagnose the problem. This prompt support not only helped diagnose and treat my puppy right away but it also gave me a tremendous sense of support. The ingredients are okay and not harmful when ingested in small amounts and the eye was flushed and doing fine now.Any company that values relationships above all else has my respect. Will always buy from Alabama’s own Athletic Field Supply whenever I need paint. Wishing this company longevity and much success.”