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September 2024 by E Waller
The service at this pharmacy is terrible. So many people come here for the fuel points and convenience they just don't care. There are some good eggs, but mostly snarky and apathetic, sometimes just plain rude and abrasive.
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August 2024 by Chabeli F
Nobody knows what they are doing . I spoke with 3 people that don’t know anything about their work and I’m waiting on the line for a supervisor who will probably know nothing as well.
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March 2024 by Janice Lazaro Escobar
Awesome! Very nice to customers handle my problem quickly for a medication that I couldn't skip due to CVS being out of stock.
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June 2023 by Octavia Nickelberry
First time I used this pharmacy and they were so great! Professional and fast. I have to wait hours and days at CVS, but here I had a great experience!
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June 2023 by Mactae Gooden
Great peoples
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March 2023 by Kalise Angel
They are extremely rude and move on their time when filling prescriptions.
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January 2023 by Irene Knuckles
VERY FRIENDLY STAFF AND UNDERSTANDABLE.
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December 2022 by Kim Ray
The staff main pharmacist was extremely rude, my medicine was called in yesterday to be filled today they open at 8am it is 1pm and they told me it will be 3pm before my prescription was ready to be picked up. He was so rude to me over the phone to the point I am taking my business elsewhere it shouldn’t take over 6-7 hours to fill something I take every day at 6am and have to basically go a whole day without my meds. Don’t use Kroger pharmacy ever!
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October 2022 by Anna M
The worst pharmacy experience I ever had. There is zero knowledge of customer service in this location.Young gentlemen answered my call and was absolutely rude and abrupt, did not want to hear what was the issue, kept on interrupting me, when finally I asked for a pharmacy manager he said he was the manager… WOW!!! Pharmacy Manager talk to a customers like that? It is a shame for a Kroger to have a managers who does not know how to talk to people. Needless to say I pulled my business from them. Unfortunately, I am sure this so called manager do not care how many customers Kroger will lose because of his attitude, but I just know for sure I do not need to deal with this. I hope Kroger can address this issue so he is not going to make difficult for others.
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January 2022 by Jessica Barron Owens
I love to shop and Kroger but their pick up is not worth the wait. Every time I pick up my order they are always out of something. I never get my full order nor substituted items.
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November 2020 by John henry Vanwey
Not to friendly
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November 2019 by Daphne Caldwell
The worst experience I have ever had. I usually go to CVS but their cash registers were down. My doctor called my prescription in the day before and I received no call. I came in a full 24 hours later and they said they didn’t have me in the system. I told them who called my prescription in and the lady specifically asked if it was for the prescription my doctor called in which I responded yes. She told me it would be 15-20 minutes wait, which is fine I went and shopped. I came back and they asked if my insurance was updated because it was declined. I provided them with my card and they told me they couldn’t get my medicine until 3 days later. When I asked why they didn't call to let me know this or tell me originally when I approached the counter, they said they didn’t know. How do you not know?
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October 2019 by Barbara Douglas
I enjoy shopping at Kroger, in fact it’s the only store that I shop at. Friendly staff with smiles. Pharmacy staff is the best around. Get your Flu shot here, they take good care of you.
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October 2019 by Robin Jarrell
The staff always awesome and helpful. The best pharmacy I've ever been to.
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December 2018 by Robin Claxton
The staff always awesome and helpful. The best pharmacy I've ever been to.
