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June 2024 by Darrell Diddle
Internet is very unreliable they never have anything in stock and there's one woman in there that they hateful towards customers
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June 2024 by Jacob Levrett
You have very limited options for high-speed internet. The service is good but the general business is maddening. You have to show ID to pay a bill or return equipment. Just shut up and take my money; and your equipment back. The location for this office is pretty bad. Fairly difficult to get in and out of. The entire lot has massive potholes. I don't blame them for the lot, but it is worth mentioning.
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June 2024 by Glinda Davis
The 800 number manager (female) was a smart elick. She was argumentative and giggling under her breath. She was very patronistic. Some people who have a job act like they are in charge. They aren't- you are. I don't know who's training these people, but companies can and do get sued. Without the customer, she wouldn't have a job.
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May 2024 by Preben Larsen
Great Store service ..
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May 2024 by Ayaz Lalani
Horrible customer service. Closes sharp at 6pm doesnt take cx even at 6:01pm.
Their representatives told that their systems shut at 6 pm
Hope they would have focused that much on their customer service
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May 2024 by Jaryl Ingram
Customer Friendly Service
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January 2024 by Cindy
Ok place to go to
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November 2023 by Phillis Kellogg
All questions answered
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October 2023 by Cathlyn j Evans
I have been a loyal customer with Spectrum for years . I shut down anyone that makes a negative comment about Spectrum. It's the best mobile service you can get. I have multiple lines on my account .To get to the point, the local store was great The technician tried his best to help me but due to a glitch in my billing I was not able to do my upgrade. The issue is now resolved and I am waiting on my new galaxy phone. This was the first time I have ever had an issue with Spectrum. If Spectrum would like to reach out to me I will be happy to discuss where the problems started with my account. All is well now and if I ever need to go back to the local store I will be perfectly comfortable with doing so.If you go there ask for Drew, he was kind and understanding and did all he could to help
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August 2023 by Tiffany Rose
Very friendly workers.
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July 2023 by Jamie Romine
Was very helpful
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July 2023 by Lovell Harris
Very good
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May 2023 by Toriano Jackson
Great store, Great staff.
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March 2023 by Benjamin Buchanan
Was told at the Spectrum store in Jasper, AL when I went today to set up an appointment to get my services started that they did not service my new address. I was previously told by a Spectrum representative that they did so which is totally conflicting and confusing. Called the 1-877 Spectrum number when I got home and evidently they do service my area and my appointment to get services started is set for Sunday. The local representative lady at Spectrum obviously does not know they do or does not care or both.
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March 2023 by Jasperman
The Internet service has been out for over 10 hours and still not fixed it Jasper Alabama
