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September 2023 by Sandy B.
I have left numerous comments to cvs. Tonight was last straw. Don't know if it's a guy or a girl, in there all the time at closing. Well I use something called or here w. Had a $3 coupon attached She literally said I was trying to use it to buy some other cosmetic purchases I was getting I was so discouraged they have horrible customer service and God help us if they stay until 10 ppm
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May 2021 by Tracy VanHorn Brown
Absolutely worst pharmacy in Jasper. Rude employees every time you go in there.
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January 2021 by Ashley J.
The pharmacy staff are extremely rude and even had to report the male pharmacist with glasses to corporate after telling out my medications from the top pharmacy pedestal to cvs corporate. Major HIPPA violations. I was treated like a drug addict for trying to get my seizure medication filled that I've been on for 22 years after it was recently turned to a controlled substance. Then had my prescription thrown at me in front of my son. I am appalled and would never go back here. I had my scripts transferred to Walgreens across the street and am much happier and treated much better!
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November 2020 by Brittany Key
The WORST pharmacy I have ever dealt with. Normally CVS in general is pretty good but the Jasper AL location is a JOKE! They never have anything together, scripts aren’t ready when they say they are, they have no customer service skills because they’re extremely rude. I deal with them on a work level sending them scripts from the Doc I work for and today was getting my own filled. I will never be back. I’m going to get my hard copy script on my lunch and going straight to Walgreens!!
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October 2020 by Louanne Craft
The pharmacist was so rude to me about a prescription. Actually said if you can’t afford your medication, you need to figure something else out. I called once I got home for him to explain to my husband what was going on with the Rx. I told him I wanted him to speak with him in the exact tone he used with me, the pharmacist immediately hung up on me. Never again!
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March 2020 by Megan Laird
Their customer service and response times are ridiculous. It shouldn’t take several phone calls and a total hour of waiting to get someone on the phone!!!
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August 2019 by Jennifer Andrews
Well about three years ago they gave me bad medicine and when I brought it up to them and how sick I was, documented by blood work from my doctor that is only explained by a bad medication batch, and that it is causing my cancer to grow they said “oh well that can happen” and completely blew it off. I’ve never been back to fill medication since then but I do stop in every now and again to pick up over-the-counter stuff and today I was standing at the front just waiting to buy something. Five minutes of waiting for someone to show up, someone who saw me walk in and knew I was there, never came up I just stood there and then just walked out. Now I definitely won’t be back for even over-the-counter stuff. CVS Jasper is not the place to go.
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January 2019 by Angela Romine Veal
This is the most awful place to get Rx filled!! They take forever and don’t have it ready when they say they will and then try to make excuses for it. I dropped off an Rx and told them I would be back in 3 hours to get it and they still didn’t have it ready!! 3 Hours!!!
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September 2018 by Ashley Woods
Always sounds so rude and unhappy when you call the pharmacy
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January 2018 by Ruby Amerson-Brown
Dropped 2 prescriptions off by 3:15pm at 101 Airport Road, Jasper, Al. Was told they would be ready at 5:15. Went to pick them up at 7:15. I was told they were not ready. I needed to move from the drive thru and come back in 15 minutes. I said it has been 4 hours. You told me 2 I’ll wait. They told me I could not wait in the drive thru. I ask why they told me because of the line behind me. I said, there is no one behind me. So what is the problem? They got the lady pharmacist that repeated their side of the conversation. There were still no cars behind me but can’t sit in drive thru. So. I got prescriptions and went to Walgreens. I was treated with respect. Told it would take45 minutes. I checked back in 15 and they were ready. #CVSPharmacyCustomerServiceIs-0 #WalgreensPharmacyCustomerService5Star