AutoZone Hwy 78 West in Jasper, AL, is a leading retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the professional and courteous service, with staff like Wayne and Rosa going above and beyond to assist with finding parts and even helping connect to local mechanics. The store provides the convenience of ordering parts not in stock, often arriving within a few days. Prices for some parts are competitive, and buying from AutoZone can be cheaper than auto dealerships. However, some customers find that staff knowledge about car details varies, leading to occasional frustration. Additionally, while some items are priced better than at big-box stores like Walmart, the requirement for upfront payment when ordering parts—even if they arrive quickly and are incorrect—is seen as inconvenient. Overall, AutoZone in Jasper is known for good service and a helpful staff.
They figured out what was wrong with my battery and put me a new one in quick so I could continue working!!
July 2024
Most of the staff are nice. Issues with shipping to store lately (parts lost, need proof of payment).
April 2024
I usually don't name employees that are good at their job I leave it to supervisors but Wayne is one of the most professional and courteous workers I've dealt with thank you for your help and time
