“Gave the customer the benefit of the doubt and warrantied a drained battery with no questions asked. This was the solution to my problem. Great customer service. Great team. Thanks much!”
“There is a reason I shop at O'Reilly's. People like David. We were traveling and realized our headlight was not working. He solved the problem, and it didn't mean a sale. But it does mean I will always be an O'Reilly's customer.”
“I called twice before actually going in. I was calling around comparing prices. The price I paid for a battery with a two year warranty from them one of the competitors wanted that much for only a one year warranty. They were so nice and professional on the phone and in person. Made the bad day I was having so much better.”
“Tim !!!!! The store manager is the best !!!! I had an emergency come up after my brothers graduation and him and another young man definitely educated me on how to go about changing my alternator belt . I was stressed out! Thankyou so much …. I wouldn’t go to any other oreily .”
“The guy who helped us was amazing I forgot his name but he be their all the time and been with the company for 4 years he need to be promoted . I call him Lil Red on the evening shift. Keep up the good work. Great worker.”
“Oreillys is Gardendale is the best parts house in Alabama, especially for commercial accounts! They had my parts ready in no time, and were very communicative. And they were right! I also found out this location is the largest one in Alabama and is the main hub for the state, so if any location in Alabama is going to have what you need, it will be this one. This place is HUGE!”
“Batteries Plus had best price on a 4D tractor battery and in stock. Purchased online with curbside pickup.
I never touched core battery or new battery thanks to Mr. Smith.
He quickly had core charge added back to my card and had me gone.
Thanks guys!”
“Customer service was AMAZING this morning- the very helpful young lady helped me with a tail light issue and was very pleasant and understanding- i recommend this location 100%”
“Store manager (I forget his name) was extremely helpful & tested the battery in my key fob. He sold me a new battery and took time to install it. I also appreciate that he offered me the option to purchase a warranty on the battery, which no one else has ever offered me before.Jim Price”
“My alert on panel lit up - your keyless remote is low. Went and shared my problem. The clerk
immediately replied your battery needs to be replaced . Battery, two in package. He invited me to bring my extra remote in later, and he would put the extra battery in. ** Great customer service. Thanks ?”
“Management was awesome this morning! I came in to get an axel and brakes for my vehicle a 2014 Chevy Equinox and was meet with so much grace. Thank you to the two guys that assisted.”
“I love this branch, O'Reilly is my favorite parts store so it's great to have one on my way to work. Every time I've been here the staff are super friendly and helpful”
“First time ever going there. Stop by on Tuesday (1/10/23) to inquire about cost of battery for Van -15 passengerReceived out the door cost and it was available.Thursday,( 1/123), purchased the battery!Everything was a ok with battery purchase.Have not put it in the van yet, I'm waiting for seller to call when documents are ready to pick up vehicle!!”
10AM - 5PM
224 Oxmoor Blvd, Homewood“The battery for my car was priced very well compared to the local auto parts stores. That was a major factor in my purchase decision, but also it was the ease of shopping at a smaller store in Homewood compared to the hassle of shopping at a big box store like Wal-Mart with all of the parking and people.”
“I went in for a return. A 4 way tire tool I'd just bought broke my first time using it. I wouldnt recommend buting one of these from O'Reily's but employees are great!”
“I don't remember the ladies name that helped me but she was very knowledgeable, helpful and patient and just did a stellar job at getting me exactly what i needed.”
“I had a great experience. I went to get my battery checked because my car wouldn't start and I had to get a jump off. The worker that helped me was very helpful and told me my battery was weak. Although I didn't get a battery from there because it was expensive I really appreciate the help.”