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March 2024 by Mel S
BEST online sneaker store. I 2 pair of Converse (Run Star Motion & All Star lift) ordered on Monday, my order was delivered on Thursday- Alabama to Texas! They also included a cute little thank you note (it's the details ?) Huntsville Zumiez = top notch, EXCELLENT employees.
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March 2024 by Jennifer Crepeau
My husband and I went to the store last night to buy our 10 year old a skateboard and it was such a great experience! I really wish I knew the name of our salesperson, but I can describe them a little bit- in high school, skateboarder themselves, just broke their ankle(well, their girlfriend did lol), and so knowledgeable. They helped us pick an appropriate size board for our kiddo and recommended new bearings and changed them out for us. They also helped us pick out pads and a helmet for him. They were super nice, gave us some great advice on how to get him started, and overall just really rad. They told us if he had any problems to just bring the board back and they could adjust things as needed.We had never stepped foot in Zumiez before, but our son wouldn't stop talking about getting a skateboard. I'm very glad we gave the store a chance since I had no idea they sold skateboards at all- I don't go to the mall often these days. Not sure if they'll be around if have to go back in, but good luck in the future- you seem to have it figured out!I also don't want to leave out the other salesperson though! They were super nice as well, but they ended up getting busy on the register after talking to us and that's totally cool because it was busy!Basically 10/10 would recommend to anyone. We will go back if we need any adjustments or anything else for him in the future.
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September 2023 by Google user
Tess was awesome! Super helpful, helped me find everything I needed and gave me so many tips on sales so I could get the most bang for my buck :))
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April 2023 by Matt “Matt” Ayech
Great place with great boards. Knowledgeable staff that doesn't mind to help you out with your skateboard and show you around the shop. Everyone in there is chill and the jewelry is less expensive but of decent quality. Big fan of the direction zumies has went over the years. 5 star experience.
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August 2022 by Julian Dicelli
andy was gave me me the best customer service i had EVER had in my life. helped my 29 year old son (autistic) pick out a board, and he gripped it for us. apart from the creepy questions he asked us, andy gave us the best customer service ever. very satisfied.
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August 2022 by Alex Uland
5 stars the customer service by Andy was great, he helped me figure out the size I needed and which grip would do which thing as best I needed and he helped me grip it
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August 2022 by Felix W
Andy was a very funny and helpful guy he helped me and my friends pick the beat board and grip to use 5 star customer service
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August 2022 by Seth Marcello
Andy was very nice and helped me get everything I needed for my skateboard and even put the grip tape on my skateboard for me
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August 2022 by Hayden
andy was VERY helpful he helped grip my board and provided the best possible customer service with it.
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February 2022 by Martello Fulmine
Awsome store! Staff is super nice and they get really cool products even some stuff from vapor95!
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February 2022 by Jessica Lankford
Friendly staff but very crowded. Wish they had more room to shop.
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January 2022 by Janet Orona
horrible place. rude workers.
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January 2022 by Mstoot7
Today was my first time visiting this store. A few of the staff members were friendly,but the sales associate who assisted me wasn’t very helpful or professional. I was shopping for a pair of roller skates and wasn’t sure of which size I’d need, as I didn’t know how the sizing of the skates ran. The young lady seemed to have an issue with the fact that I needed two different sizes and became visibly frustrated with my request before stating: “I don’t feel like carrying down two pair of heavy skates.” I understand that the items are heavy, however, you were hired to assist the customer not tell them what you don’t “feel like doing”. Clearly, she didn’t see anything wrong with speaking to customers any kind of way. To be fair, she did bring both skates and stated that she was “too frail” to lift the skates…Not offering an apology or anything (go figure). Based on the customer service that I received today, I’ll never frequent this store again. Which sucks because the skates are super cute and I’d planned to purchase another pair.
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August 2021 by Darlene Hopkins
One of my daughters favorite stores. The employees always greet you as soon as you walk in. They are always super friendly and helpful at this store.
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April 2021 by I wood
Nice place for skaters. I'm not nice clothes as well.
