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September 2023 by Justin Long
They won’t take my prescription savings card even though other pharmacies have no problem taking it
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February 2023 by Anastasia B.
This is a great Walgreens with friendly staff. I come here all the time to pick up essentials. The staff greets customers as they walk in and are available to help if there's something that is hard to locate. The pharmacy line can get a little long, but this may be in part related to what time of day you arrive. Inside it's clean, organized, and they have everything I have ever needed!
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September 2022 by Tammy Honey
I used the drive thru for the very first time at the Walgreens on the corner of Jeff and Mt. Zion. The attendant at the window was a pleasure to deal with, she changed my address from my former out of state address to my current address and I was sure to thank her and tell her I appreciated her service to me that day. It is very nice to hear manners and thank you. That in itself says so much to me in this day and time when so many have failed to remember what manners even are these days. They go a long ways with me, and I do appreciate those kind words immensely! Thank you to everyone who has been kind and helped this grandma along the way!
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September 2022 by Amanda Simmons
First time picking up a prescription at this location and the pharmacy staff in this place is extremely rude. Dealt with a guy named Elliot who was not only rude towards me, but I heard him and a pharmacist(unsure of her name, but she was young and blonde) talking really horrible about another customer. I guess they don't care about their customers or getting business at this location. I'll never be back.
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May 2022 by Matthew Cullum
Most of my experience has been good. Having an insurance issue, and a rep was rude and short on the phone. I'm sure phone calls annoy them! Transferred all my prescriptions away. They'll be fine and so will I.
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April 2022 by Mia M.
I'm not sure what happened to the older staff that used to be there but I do miss them. I loved to walk in the door and have them greet me by my name. It made it feel very homely. Plus when you walked up to the counter at the pharmacy they always knew your name and treated you more like family. Now it seems I occasionally get to see one of the older workers and she still greets me with my name. The pharmacy however don't seem to keep my medication on hand, I always have to wait longer up to a week before. That's for a migraine shot and that's bad. Even though the app don't really have much to do with YELP I want to add that, someone should be hired to take out the medication that the individual is no longer taking because it gets so annoying trying to do refills at times.
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March 2022 by Sadie Mae
First time picking up a prescription at this location and the pharmacy staff in this place is extremely rude. Dealt with a guy named Elliot who was not only rude towards me, but I heard him and a pharmacist(unsure of her name, but she was young and blonde) talking really horrible about another customer. I guess they don't care about their customers or getting business at this location. I'll never be back.
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March 2022 by Beverly S.
I left my medication at home, traveling to Huntsville. Because I needed a six day supply I called my doctor's office (which by the way is where I work) who called in the prescription. I understood that I would have to pay for the supply since I have a full bottle of meds at home. The tech informed me I had to have ANOTHER prescription other than the one just called in. My doctor's office didn't understand. In seeking clarification from the pharmacist, he talked very disrespectfully and attempted to talk over me. As a healthcare professional myself, I understand the need for processes to be in place for controlled substances and the need for further verification but that was not explained very well to me. When I called another pharmacy elsewhere the tech apologized for the rude customer service, explained the process, and promptly did what was necessary to get my medication without difficulty. NEVER AGAIN will I go to this store and it is a pity because it is around the corner from where I stay while in town. My friend stopped using the pharmacy herself.
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December 2021 by Sarah jean
HORRIBLE BEYOND HORRIBLE!!!!! Whatever you do DO NOT leave a credit card on file with them! I cannot scream loud enough in this review to warn people!! I have used Walgreens for 20+ but due to how lousy this particular one is, I won't ever use another Walgreens again!! Whatever you do DO NOT leave a credit card on file with them! They will charge you hundreds of dollars that you never authorized and they would not reverse the charges even though I left the item on their pharmacy counter. Beware if you post an honest critical review, they somehow removed my review which was quite lengthy. I guess because I named one woman by her first name they convinced Google to remove it. I have the review on a different computer. When I get a chance, I will repost the entire review minus the woman's name. I called their corporate office several times and was told that someone would call me back. Never received a call back... So the poor customer service exist at the corporate level. I am much happier with the service their largest competitor has provide. Thankfully I documented the whole issue in great detail and my bank reversed the charges.
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December 2021 by Tammy H
I used the drive thru for the very first time at the Walgreens on the corner of Jeff and Mt. Zion. The attendant at the window was a pleasure to deal with, she changed my address from my former out of state address to my current address and I was sure to thank her and tell her I appreciated her service to me that day. It is very nice to hear manners and thank you. That in itself says so much to me in this day and time when so many have failed to remember what manners even are these days. They go a long ways with me, and I do appreciate those kind words immensely! Thank you to everyone who has been kind and helped this grandma along the way!
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December 2021 by Gene Pack
This is the worst pharmacy we have ever been to. They kept tell me my son was not covered under my insurance and would not fill his prescription. I call the insurance while I was there and he is definitely covered. We I’ll NEVER go back to Walgreens! If I could put 0 stars I would!!!!
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November 2021 by Alisa MacQuinn
The staff here is amazing. I was suffering from a severe allergic reaction and needed to pick up an ice eye mask. I got there before opening after dropping my daughter off at school but saw the staff walk in. The employee doing the pick up orders that day came out to my car before they even opened - told me she saw me waiting and wanted to go ahead and get me taken care of. She was efficient and very friendly. Thanks yo their amazing customer service I get relief sooner
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November 2021 by Tammy
Pharmacists LAURA and CHRIS are AWESOME! When my prescription dosage amount and timing was different than expected, they took the time to call the on-call doctor (on a Saturday too!) to double check the Dr's instructions and explained the phone conversation to me. I'm very grateful and appreciative! Kudos for great customer service!!! Thank you!
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November 2021 by Matthew M.
Very quick and easy process to get any and all shots
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October 2021 by Matt Beer
They always have what I need. The pharmacy personnel are friendly and knowledgeable. Clean restrooms and store.
