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March 2024 by Patricia Allen
The greatest staff! Both of my dogs love going for their pupcations. They just can’t seem to get in the door fast enough. They boarding rates are very reasonable and competitive. You won’t be disappointed. You’ll both return from your vacations refreshed. We exclusively use VIP Grooming and Pet Hotel for our pets needs.
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December 2023 by Ezekiel Hayes
I would like to say that it is definitely more of a grooming place rather than a boarding place. The staff did all seem nice at first but later proved to be very difficult and rude when trying to figure things out. In the end everything was figured out but with much hassle and unwanted rudeness.
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December 2023 by holly donnelly
‼️BOARDING REVIEW ‼️(1.) boarded 2 dogs and 3 cats and all were fed improperly even tho they pretended to care and wrote down my feeding instructions at drop-off.(2.) did not call me when one of my cats weren't eating his food ( my animals were there for 6 days ) !(3.)doesn't show it in the photos or tell you upon boarding but they board the cats in dog kennels where “daycare dogs” have access to them and they never take the cats out to play so they are just locked in kennels near loud stranger dogs. as if dogs don’t stress most cats out..(4.) not clean or safe at all. dog kennels line the wall stacked up able to fall over on animals at any point.(5.)when i called to dispute my issues with them about them improperly feeding my pets they were super unprofessional, uneducated, and rude! ( i spoke to steve russell/ franz, jessica, and a lady who wouldn't disclose her name however she claimed to be the owner. ALL RUDE PEOPLE!!overall pls do not trust these people to take care of your babies at the end of the day all they care about is a paycheck
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September 2023 by wlr45g
Lady who runs this place is a dog lover. A pillar of her community.
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August 2023 by Kathy L.
This review will be unpopular as many people like taking their pets to VIP Grooming. I take reviews seriously and write what I see and experience. I went there based on reviews I read on Yelp. I made an appointment for my sister's dog, Maxie, last month. I dropped her off by 9 am and waited for the business to call me when she was ready to be picked up. I had an uncomfortable feeling when I dropped her off due to so many animals and storage carriers. I asked that she be cut low and give her the "works". The areas around her eyes and checks should be cut low to keep hair out of her eyes. The call came to pick her up and when we saw her, she was in a carrier looking at me like "please get me out of here now". The groomer didn't cut her face as requested, her tail had not been trimmed, her toenails were sharp as razor blades and other areas were not as expected. I was disappointed with the grooming. There was a dog being groomed so I didn't bother to ask them to trim her eye area. It was pick up time and people were waiting to get their fur babies.
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August 2023 by Bethany's Health
The two staff members we interacted with were really kind and seemed liked they cared for the animals. We cut our pets’ stay short for personal reasons but I’d feel comfortable using the facility again.
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July 2023 by Leah Ray
Have taken our Yorkie to this groomer on advice of our Vet, Apollo Animal Hospital, since October, 2022 when our long time groomer closed business. Very pleased. Everything exactly as asked for, very professional, and I do not worry when leaving him at VIP. He is well taken care of. Highly recommend.
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May 2023 by Tracy Lawles
I was reluctant to have our Yorkie groomed here only because she has had the same groomer since she was old enough to have a haircut HOWEVER I was incredibly impressed with our puppy’s haircut today! I don’t leave reviews often but felt this business deserved to be acknowledged. I’ll be taking her here from now on!
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May 2023 by JULIE MORAN
They did an awesome groom on my very large cat. Highly recommend
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April 2023 by Lee Judge
They do such a great job on our great Pyrenees! And the price isn't too bad either.
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February 2023 by linda styles
Cut my dogs face pretty bad and never touched the inside of his ears but was still charged full price! READ THE REVIEWS!
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October 2022 by Amber Rodriguez
Wow some of these reviews! They must really have woken up on the wrong side of the bed!Anyway- this place is great! They were able to cut my dogs nails in no time at all! The vets office couldn’t even get my dogs nails. This place is great! How it looks is just fine. The area where the dogs go is clean and neat and that’s all that matters!
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October 2022 by Amanda Mach
Was very disappointed at what we seen and the setup for the dogs. Refused to leave our dog. Please visit this location before leaving your pet.
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August 2022 by Samantha S.
I’ve always been anxious about leaving my dogs in the care of someone else so for over 20 years I’ve been grooming my own dogs. After getting our newest dog I realized I was not skilled enough to do him on my own. I was nervous and spent hours researching who other local pet owners were recommending, especially those with Poodles. I am very pleased with our experience at VIP Grooming. Morgan was kind and honest. She took her time to explain what she did and let me know what things I need to work on with him so he can be more comfortable during the process. I admire her patience and talent because I know it was not easy to get him looking this good. I would definitely recommend and will continue taking my boy here. These pictures are several days after our visit but you can still see the lovely job she did.
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July 2022 by Gail Seals
My mini poodle loves to get groomed at VIP. The people there are awesome and treat him well
