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February 2024 by Jacob
This is a pretty good USPS office. The lines can be pretty long, but the customer service representatives are very nice.
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August 2023 by Gracie Davidson
Horrible attitude from the workers. I never put a return address and he told me it was his rule to follow it and that I couldn’t drop my package off if I didn’t.
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May 2023 by Anastasia B.
This is a great location for a post office - very convenient and I'm able to drop in on my way to work or back from work. Despite the size of the building the actual post office is quite small. I have been here a handful of times and it stays fairly quiet, so far I have yet to wait in the dreaded never ending post office line. The employees are very friendly and helpful - and efficient.
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March 2023 by Laura Taylor
Went to deliver a package out of country with the person I'm sending it to on the phone in case there was trouble (which there was). I waited quietly until finally the lady at the counter snapped at me "I won't help you until you get off the phone". I didn't originally see the sign either, just the no gun sign. She sent me to fill out a customs form and the other guy working with her talked loudly about "nipping phone usage in the bud because people are always yapping". I'm standing right there.I get to the counter and the lady is struggling to figure out the postal address and the person who can help is on the phone with me. I'm trying to explain how it works and she wants to see the original address, which is on my phone. So now, do I risk getting chewed out again or show the phone? I explained again how it should be written on the customs form and after 15 minutes we figured it out.Long story short, go to Whitesburg unless getting snapped at is your thing.
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March 2023 by Miss Optimist
Always late with my packages and putting other people's mail in my mailbox after telling them those people don't live here. Both fed ex and ups are always on time with my packages but nothing but problems with USPS!!
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March 2023 by Mike
Don't bother coming to pick up on Saturday. Even tho on their door and paper they leave for pick up. They are not open.
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January 2023 by Daphne Ticola
Doors were unlocked at 8:35, and there was already a line. Of about 6 people. It is now 8:50 and they have only helped 1 customer. They are helping the second customer now. I say, they, but it’s one one workers. This is a very inefficient.
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July 2022 by Ash L.
Kami was my cashier and she was AMAZING!!!!!! I normally go to the Sparkman post office (which I HATE). I thought this one was so nice and clean and right off the freeway. The customer service was outstanding here. I am tickled pink I found this post office. I highly recommend this location.
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July 2022 by Benjamin Hendricks
Had 5 packages arbitrarily stated to be "Hold at location by customer" (apparently I requested this, according to the USPS help line - spoiler: I didn't), instead of attempting Saturday delivery. No note, no message, I only found out due to checking the tracking numbers. Medication is in that shipment, that I now can't get until 2 days later.Isn't interfering with delivery of the mail a federal offense?
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May 2022 by Andrew Rosales
I refuse to believe my package was delivered at 7:30am. Says my package was delivered to a P.O. box which I clearly don't have. Not my first time having issues with this post office. Wish they'd get rid of it and bring a new one.
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April 2022 by neo mode
I have never done a one star review. But the workers at this location have no respect or care for the very public that pays their salaries. We taxpayers want to be on the side of funding for our post office. Please make us feel you need or appreciate it. I came in 30 minutes after open, and your employee Rob saw there was 4 people waiting and spent 8 minutes putting stamps under a clear board. Watching us all wait for the one women who was trying to help, and she is as slow as Christmas. The USPS should be better. Every time I come here they are like snails who have no interest in seeming engaged with the public. I live by this post office and have used it for 20 years, this is an all time low. Find people who will actually want to make the public be on your side.
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April 2022 by J C
Have been multiple times in the last two months. Very slow. Most times seems like one person working the front desk during high traffic times.
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March 2022 by Maribel Lagunas
Late to open. I arrived this morning at 8:35 and left at 8:45 and they still hadn’t opened. I understand that there may be a short staffing but change hours if that’s the case.
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February 2022 by Arnell Watson
I called this location three times before someone answered the phone. Mind you, the phone rang so long, it hung up on me. All I needed was the Post Office ID for their location; not a single person could tell me what it is. USPS website has a means to track a money order, but instead, I have to go to the post office to pay to track the money order. Pitiful!
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January 2022 by Anson Koch
The clerk told my wife she could send some books via media mail, and then only after she packaged them, told her that they didn’t qualify for the media rate. Extreme waste of money and time, and hugely disrespectful and unhelpful staff. Will never go here again, and will actively discourage others from doing the same. Go to the UPS store on Whitesburg instead.
