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November 2023 by Jennifer Earles
I am completely embarrassed and will never go there again. Their management was so worried about trying to take some Redkin video of the stylist using their products, they had go to the front of the store to sit in a chair in front of everyone. I told them I didn't want my face on a video and they stood there and argued. I was so humiliated. Then went to pay for blowout and I had no idea that curls were extra so I paid double with no offer of discount or anything. I dont handle public situations well and I am so so embarrassed. I just wanted a relaxing experience to get my hair clean. Never again.
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November 2023 by Chermeka Simmons
I went to the Ulta Beauty on Bob Wallace and got in and got out with concealer and lipstick that best matches my skin. Thanks Tara
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November 2023 by Janet L Hunter
Everything in Beauty supply. Love there treats and rewards for customers.Helpful assistance and customer serviceVery knowledgeableHad Everything in store neat, dust free and organized.Definitely the best in beauty supplies
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November 2023 by Michele Brown
Today was the first time, in a very long time, that I got to treat myself. Sometimes we need to feel pretty, confident, and feminine by purchasing superior products. I was helped by a wonderful lady working over by the eyebrow waxing hut. She taught me some tips and made me confident that I I was going to be happy with my purchases. Another lady patiently helped me pick out a new perfume, which is really hard, and she did it with a beautiful smile. I was given a paper to spray perfume on from a lady from Lancolm, which she had previously wrote on, and she said it must have been meant for me. It was like an inspirational fortune cookie paper. I almost cried. My final interaction was with the lady at the register who was extremely pleasant and kind. I can't express enough gratitude for how you all made me feel and what your kindness did for me today. Thank you for the best customer service I have had in a long time.
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November 2023 by Tarrence Morgan
Ok let me tell you about my experience at this location. Me and my wife went in one morning because she wanted some perfume. We went in and she found what she was looking for but decided to try other fragrances so she could purchase it also. So we had been in the store for about 20 minutes. No one asked did we need help or even spoke to us. So my wife had about two fragrances that she was about to purchase then all of a sudden across the intercom “ Can we have a security scan across the store “ . We was instantly shocked and all of a sudden they came to us and asked did we need help. It was very uncomfortable and made us very angry. Note that we were the only Black Peoples in the store and to have that happen to two hard working Black American Couple was kind of embarrassing. We were racially profiled and not even apologized to matter of fact we are still trying to get in touch with corporate because that kind of customer service shouldn’t be tolerated no matter what. So if you are black I highly suggest skipping this store and spend your money elsewhere.
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September 2023 by Amanda Hutchens
Great selections of all kinds of makeup brands. It was so much I was overwhelmed, but I was raised in the 80s and don't do all the contouring and stuff. So if you're into heavy makeup, great place. If you're into the easy barely there drug store makeup, stick to Walmart for the better prices - Ulta is very expensive makeup.
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August 2023 by Mary Bell
I received assistance from the associate with the reddish wavy hair (unfortunately, I didn't catch their name!). I inquired about the complimentary birthday gift, but was informed that they had sold out. Nonetheless, the associate kindly offered a variety of other complimentary items! I'm so happy! I'm genuinely delighted by the consistently pleasant experiences with the associates; they never fail to brighten my day :)
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August 2023 by Elisa B.
The perfume smell when you 1st walk in can be a bit strong at times. But the staff is friendly, helped me when I needed it.
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June 2023 by Yosh Barksdale
Cleanest Ulta I’ve been to and great staff! . The advisors seem very educated and are very friendly. ! Love the selection as well.
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May 2023 by G. Bloom
There is a consultant named Rosie who changed my under eye makeup game! She was So nice and so helpful! I cannot recommend her enough!!!!!! I have been at a crossroads with my more mature skin and my makeup so I needed some advice and Rosie took the time to help me find exactly what I needed. She is awesome! This was the best experience at an ulta that I’ve ever had. Thank you Rosie for the great customer service!
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May 2023 by Kristine Boyer
I like to go here to get Dashing Diva nail stickers. Sometimes, what they say they have in the store, they won't have in stock. But they still have a great selection. I love to look on their clearance shelves too.
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April 2023 by Neez Duts (Jake)
Made me Purdy again......? nah but they did help out my... "she put me in tha friend zone" female friend i was with... she went from a 10 to a 14 real quick. ? -> ????️
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April 2023 by JB Mena
The atmosphere here feels stuck up and unfriendly. I’ve been shopping here for 3 years and it just continues to get worse. A dozen staff members standing around gossiping instead of assisting. Very unprofessional. Usually only one cash register open at any given time yet there are usually 4 employees standing behind the counter. A woman in front of me mumbled “I hate this place” as she walked out and I agree. Save yourself the pain. Shop directly from the cosmetic websites instead. They have way better sales anyway.
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April 2023 by M
The girls here cannot cut hair to save their life. Never let them touch your bangs like i did.. Additionally, the assistants on the floor treated me like I was in their way, rather than helping me find what I need. I was explicitly told that they do not carry tubing or extension mascara (fiber lash) only to find it myself 20 minutes later. Cheaper and faster to browse online
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April 2023 by Tiffany Elliott
They have the best beauty products they're the only thing is is they do not have shiseido the Ulta on Bob Wallace. Now I know Sephora has it. But I get my hair done at Ulta. And I buy many products from Ulta. The Best of the Best
