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July 2024 by Jacob Wakenbach
Really poor customer service. Very blunt and didn’t feel respected.
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July 2024 by Bryanna Brazelle
Had a simple issue just needed a simple fix. Kane took care of me today after making multiple stops trying to find simple retainer clips for my genesis, I stopped by and was in and out with the problem fixed.
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February 2024 by Anthony Hartman
The folks at Rod’s Custom on S Parkway were absolutely fantastic to work with! I had a minor fender bender and needed a rear bumper replacement. I discussed the option to upgrade to an aftermarket bumper and the team at Rod’s had no problem helping me make the substitution and it saved me a little bit of $. The day I was supposed to drop the truck off was the day the town shut down due to an ice storm that kept shops closed for about a week. Unfortunately I was unable to drop my truck off but the team made sure to get me in the first chance they made it back to the office. They were very communicative leading to the initial appointment, during the storm, and through the time they had my vehicle. The day I picked it up they informed me that they went through a few extra steps to wire the additional lights in the new bumper so that I did not have to go through the hassle of removing the bumper and wiring it in the future. This additional foresight helped me significantly and allowed for a smooth look and feel to the final product. I’m glad I didn’t have to find the time in the future to complete that task. There was a bit of a hiccup after I left the shop as my fuel pump was pressed up against the body of the truck. I took it back immediately and the team ensured I was taken care of as it was caused during reassembly. I was pressed for time and had an appointment to get to without any other options for a ride so Kane put me in a rental car for the day. Within a few hours they had the issue remedied and I was able to get my truck back. Kane took very good care of me and the technicians did a phenomenal job on the truck. My truck went in dirty on the inside and out and when I got it back they did a fantastic job cleaning the outside and I was shocked to see that they had cleaned the inside as well. The cleaning wasn’t just typical throwing out garbage and spraying a freshener and a splash of windex, I mean my gauges, dash, console, seats, everything was VERY clean. Rod’s custom on S Parkway has more than earned my business.
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January 2024 by Paul Harnitz
Awesome and professional.
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December 2023 by Yusuf Alasmar
Like the day I bought it , thanks to everyone at rod's , great customer service , special thanks to Kane, you're awesome ?
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December 2023 by Braden Boyd
Polite staff, excellent service. Car looks phenomenal. Went above and beyond!
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November 2023 by Darren Mann
Very professional and great work. My wife's car got hit by a deer and sustained significant body damage. Kane was able to get the repairs scheduled started as soon as the insurance approved the repairs and sent initial payment. Additionally, Rod's filed a supplemental insurance claim for us directly with the insurance company when additional damage was found. Jeni provided regular updates on the status of the repairs and very helpful answering all our questions. We're very happy with our experience with Rod's and the car looks great!
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September 2023 by Luke W
They did a fantastic job when my tundra got hit! They made that side look so good that now the other side looks bad! They also got the job done faster than what was quoted.Service: Body & Trim
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August 2023 by Michael Dees
Thanks to flash master everything went well we'll recommend?
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July 2023 by J M.
Kane and his staff did an amazing job in the repairs. Although we had some back and forth with the insurance and payment costs, which caused delays, but in the end, the quality of work was unparalleled! The repairs on the body work really showed they knew how to provide a service that was requested. Great job!
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July 2023 by A H
I was very impressed with Rod’s Body Shop! Kane was extremely patient in answering my many questions and helping accommodate my scheduling needs. Most impressively, he was honest and thorough in evaluating the damage on my car. I do not have enough good things to say - definitely an extremely positive and comfortable experience!
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April 2023 by Charles B.
My car is kind of rare, and it is hard to find parts for it. Although they were unable to find the replacement parts, they did custom make the parts to fix it. It has been many years trying to get the front end fixed and they did it to factory specs. I don't know what they did, but the car even drives better. Plus, they went the extra mile to fix the windshield. washer reservoir from leaking. In my opinion, they are the best collision place in town hands down. I will use their services again for all of my future needs. The best part is how clean the vehicle was inside and out when we went to go pick it up.
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April 2023 by John Little
Great service and communication
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March 2023 by Patrick O'Hear
Outstanding job quality and service! This is my third vehicle and once again, they have done a superb job!KANE BATT knows how to take care of customers. Thanks again!!Services: Painting
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February 2023 by Bobbie
I had damage to my driver side front end. Working with my insurance company they fixed my car. It looks brand new. They detailed my car & washed it too. Terrific job Rod’s.Service: Body & Trim
