-
November 2023 by Rebecca
I should’ve posted this review a lot sooner because this happened last year. First of all, the two women in there are so cold and unwelcoming. When we first walked in those two ladies ignored us and the one man, Zach, accommodated us. Our experience went very well in the beginning with us making our rings and picking out my husbands band. We seemed to be getting on very well. We purchased our rings and waited for them to call us to tell us they were ready. Our rings did not come all at one time AND my husband NEVER received his ring. When I came inside with my friend she also felt the two women in there were cold. I asked about my husbands ring and it still was not ready. By this time a month or two had already went by so I asked what the hold up was. Turns out that my husbands’ ring was ready and they had been emailing him but the salesman wrote down my husband’s email completely wrong so we never received the information so they sent the ring back. We were supposed to get a full refund back but only received $300 of his $1000 ring. The only solution we were offered us was an apology for the mistake but that did not give us a full refund and my husband’s ring and they did not seem to care. I post this a year later because at the time I was pregnant and was leaving to be a bridesmaid at a wedding. This mistake was just another unnecessary, completely avoidable stress. They need compassionate and welcoming people in there or people will just be out of large sums a because of them.
-
November 2023 by Randy Curtis
My fiancé & I began our quest for the perfect wedding ring by walking into Reed's at Bridge Street. Sales Professional Zachary Coll immediately greeted us warmly and gave us his undivided attention. Zachary's genuine desire to assist us was unwavering & thorough. Ultimately, to prove we were making an informed decision & purchase, we toured two competitor showrooms only to determine within seconds we had to return to Reed's! Zachary's knowledge & true desire to share this knowledge was second to none. My Fiancé's perfect ring was found and purchased through Reed's. Zachary Coll was amazing!
-
November 2023 by Graham Turney
Some of the best customer service I have ever seen. Zack was absolutely amazing and walked with us through the whole process of getting my wedding band custom made. Could not recommend any more!
-
November 2023 by Misty West
The sales associate Tammy was amazing, she was super friendly and incredibly helpful. We found the perfect wedding ring set for myself and wedding band for my husband all thanks to her. She was so patient and understanding. I give her and REEDS Jewelry more than just 5 stars!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
-
November 2023 by Daisy Lee
Zachary Coll did an amazing job at finding the perfect watch for my husband. I went in not knowing what to look for, and he was so knowledgeable and caring. I will 100% be coming back to Reed’s Jewelers and, specially Zachary, for any jewelry needs in the future!
-
October 2023 by Melinda Fulford
We have been customers at this location for quite some time. Hayden and team are what keep us coming back. I had them design my ring and the jeweler listened to all my wants and created the perfect ring. It’s always a pleasure coming in. Keep up the great work!
-
September 2023 by tripp
Great team at Bridge Street. I'm just establishing my watch collection and Haydn was fantastic at helping me look at options and being patient with my dozens of questions. Definitely felt he went above and beyond to ensure I got exactly what I was looking for without any pressure, including securing a limited release one for me. They have a nice selection with plenty of brands to look at in a variety of price ranges that made the whole process feel incredibly easy.
-
September 2023 by F Jones
Ask for Leah. She is very knowledgeable and patient. She helped me pick out several pair of earrings and locate a necklace that matches one I gave my daughter a year ago. I have been going to Reeds for several years and have always been pleased.
-
September 2023 by Chris Kern
Had a wonderful experience at Reeds. Alex was great! She put a link in a watch for me while I waited. Top notch service. Would recommend.
-
September 2023 by Tori Sherrod
I’ve worked with Alex at Reed's multiple times, and I couldn't be happier with my experiences. She not only displayed an extensive knowledge of jewelry but also took the time to understand exactly what I was looking for. I never felt rushed or pressured into making a decision, and she patiently answered all my questions. I also sent friends to her when they were looking at engagement rings, and they couldn’t have had a better experience! She helped them find their dream diamond, spent time perfecting their design, and made my friend’s ring dreams come true!
-
September 2023 by jeff haase
Bought engagement ring and then wedding bands from Alex Ludman at Reed’s at Bridge Street in Huntsville Alabama. Id purchased a watch from her previously….she was so pleasant that I decided to purchase “The Ring” and bands from her as well. She was extremely helpful, very friendly, and I’d recommend her and Reeds to anyone looking for a hassle free experience. She took plenty of time to help me and I left there feeling 100% satisfied that I’d made the right decision. And when I popped the question and my bride to be saw the ring, I was certain I’d made the right choice by her reaction! Thanks Alex!!
-
September 2023 by Jordan Sparks
Alex helped me many of times! She helped my husband design my dream wedding ring! And also helped me pick him out a watch. I will only buy jewelry from her! She really cares about her customers and makes sure they get exactly what they want!
-
September 2023 by Stella Haase
If you are looking for a pleasing yet professional experience when jewelry shopping, Alex is perfect for you. You can tell that she is passionate and very knowledgeable about the products. She is the best in the business!
-
September 2023 by Mary Caden
Alex Ludmun was so helpful. She was very knowledgeable on all of the pieces I was looking at and gave me great customer service! I can’t wait to come back and shop with her for my children’s Christmas gifts!
-
June 2023 by Jennifer Masslieno
Have nothing but positive things to say about the jewelry and team at this location! We came into REEDS this past December and were greeted by Zach. He helped my husband and I find an anniversary ring that was perfect. Quality of the jewelry definitely stands out at this store. We also were in this month and Zach goes above and beyond to help you with any of your jewelry needs. Will definitely be a returning customer. Truly great people at the store!
