Pep Boys Auto Service & Tire Shop at 11114 Memorial Pkwy Sw, Huntsville, AL, 35803 is a reliable and trusted auto care center with over 100 years of experience. They specialize in tire services, including new tires, tire repair, and tire replacement, offering same-day services to keep customers safely on the road. The certified technicians also provide comprehensive auto repair and maintenance, such as oil changes, brake repair, battery replacement, and inspections, catering to both hybrid and electric vehicles. Customers have consistently praised the excellent customer service at this Pep Boys location. The staff is described as kind, polite, and accommodating, with one reviewer highlighting the exceptional service provided by the last employee who checked them in. The prices are also noted as being extremely fair. Compared to another Pep Boys location, this Huntsville store is praised for its quick and efficient service, in contrast to the poor experience at the other branch. One customer had a delay in their service, but the staff addressed the issue by knocking off the cost of the alignment and prioritizing the vehicle on the customer's return visit, resulting in a 30-minute turnaround. Overall, Pep Boys Auto Service & Tire Shop in Huntsville, AL is highly recommended for its reliable, professional, and courteous service, making it a trusted choice for customers' automotive needs.
Walk in service for oil change. Andrew was very helpful and accommodating to work me in for an oil change! Left it with him, got a phone call when it was done. All very good! Used a coupon to get a great price!
February 2026
They couldn't resolve my issue however great customer service. My situation required much work.
February 2025
I.was happy with their service when they finally got to my vehicle. Seems like they were more intrested with their tire inventory than working on my vehicle but they.finally got to it and balanced my 2 front tires. I was the only customer there at the time. I honestly don't know if I will be going back to this Pep boys... read full comment
