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January 2024 by William Stroud
The Pep Boys team was responsive and completed the work on my car two days before anticipated.
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January 2024 by Oh Smith
I have to say the front end alignment guy here is really good. He’s a mature, patience, older gentleman that maybe the best in town. I say if you want to keep your tires as good as possible, go see him.
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January 2024 by Nathan Mullins
I had a scheduled appointment for the120-Point Peace of Mind Vehicle AssessmentIncludes:Detailed 120-point assessment by an experienced Pep Boys TechnicianFree CARFAX Vehicle History report (a $39.99 value)The website says $74.99 - at checkout, the manager tried to charge me over $150. I was able to get the bill down to $90, but I never got the CARFAX report.I’m certain they did not fully inspect my car because there are a number of problems I was already aware of, that they did not include in the report.
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January 2024 by Sophie Crozier
They showed me where to get the specific battery my car needed, and then got me an appointment right away to get it changed out. I was in and out right away and I paid a very reasonable price. They were very nice! I'll definitely go again in the future.
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January 2024 by Alexandria Roberts
I came here the first day after the ice finally started melting knowing they would be slammed! Bryan was so professional, helpful and polite. He fixed my tire so I wasn’t stranded in Huntsville another night and could make it home to Nashville. Cannot say enough good things, thank you so much!!
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January 2024 by Heath Ferry
The staff did a great job of getting my truck alignment done quickly. The technician did an amazing job adjusting the aftermarket lift kit on my truck to get everything back in alignment according to specs.
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January 2024 by L Robinson
Always professional!
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January 2024 by Michael Steen
Oil change and tire rotation was done in about 90 minutes as promised.
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January 2024 by Becky Harper
Great experience! Awesome employees who were very welcoming and polite. Fixed problem quickly and was on my way. Thanks!
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January 2024 by Bryan Lipscomb
Nice spot to get your car worked on
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December 2023 by Gail McGraw
The Pep Boys team was both professional and courteous. My oil change was good because they were running a special. Great value for the effort.
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November 2023 by JnD Sullivan
“Always look at the shop floor for organization.” Dad’s advice. They were busy, but organized. Their attention to detail flowed into all levels of our interaction. I’ll be back.
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November 2023 by Xodie Wilson
My problem with chain mechanics is that they don’t care about your car issues so they oversell. I needed a water pump replacement and they quoted me $1000 cause they said I needed new belts too which was a lie and scheme to boost up the price
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November 2023 by Jason T
Upfront and honest accessed from the beginning. Felt as though I could trust them. Appears to be better service than what I got from my local Jeep dealership for the same issue.
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September 2023 by Jeff Olson
Brought my car in with a dangling sway bar. They said they were going to have to order a new one. I left the car, they called me later and said "we happened to find one a customer never came and picked up" and they would call when done, 3 hours of labor. They replaced the boots on the sway bars AND charged me for a warranty I didn't ask for. Only one of the boots was bad. They called me less than an hour later and said my car was fixed. They still charged me for 3 hours of labor and it took less than an hour. I will NEVER use Pep Boys again. I do not know how they sleep at night screwing people like that!
