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January 2024 by Lorrianna Popwell
This location is the best one! Always the best experience and they take care of you and help you out! Very friendly and helpful! I’ll continue to use this location!
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December 2023 by CJ AUTOMOTIVE HANDWASHANDDETAIL,LLC
Great customer service
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September 2023 by Google user
Came in this store location cause forgot high security pin on my acct. so I was told by call customer service that I had to go into the store and show my identification. Well, i tried explaining my reason for visiting the store to Stephanie, at this location and was told…I can’t come back to Metro once I switch over to T-Mobile. She was extremely rude, Threatened to call the police on me because I told her she was rude and cutting someone off while they are in mist of their conversation was rude and she was rude. She could care less and threatened and called 911 if I didn’t leave. Well I waited for over an hour outside for the Police to come but they never showed, what a joke…she’s a customer service bully and does not need to work at Metro by T-Mobile.
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September 2023 by Tonika Holmes
Came in this store location cause forgot high security pin on my acct. so I was told by call customer service that I had to go into the store and show my identification. Well, i tried explaining my reason for visiting the store to Stephanie, at this location and was told…I can’t come back to Metro once I switch over to T-Mobile. She was extremely rude, Threatened to call the police on me because I told her she was rude and cutting someone off while they are in mist of their conversation was rude and she was rude. She could care less and threatened and called 911 if I didn’t leave. Well I waited for over an hour outside for the Police to come but they never showed, what a joke…she’s a customer service bully and does not need to work at Metro by T-Mobile.
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September 2023 by Tamika Lewis
I will never shop this store ever again the store manager Stephanie is very rude. And does not have good customer service at all. If she didn't want to work today she should have stayed at home. If these are the type of people representing your company. Maybe I should look at taking my business else where.
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May 2023 by Lem Dantzler
Porsha was amazing and very knowledgeable, helped me out a lot. Went above and beyond!
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April 2023 by 德倫程
I couldn't believe that i would ever be re-unite with my ex-lover, i was so traumatize staying all alone with no body to stay by me and to be with me, but i was so lucky one certain day to meet this powerful spell caster Doctor Victory after telling him about my situation he did everything humanly possible to see that my lover come back to me,indeed after casting the spell my ex-lover came back to me less than 15 hours,my ex-lover came back begging me that she will never leave me again,1
months later we got engaged and married,if you are having this same situation just contact Doctor Victory on his what's app: +1 (701) 369‑0367 thanks very much sir for restoring my ex-lover
email::
[email protected]
Facebook page https://www.facebook.com/drmaduhome1
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March 2023 by vannessa fowler
very helpful an the new store manager made feel welcomed an enjoyed her up beat attitude.
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January 2023 by April Moss
not friendly at all doesn't have good customer service I went there today will not be going back
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November 2022 by Anil Khadka
The manager Stephanie was amazing! My wife and I went to the metro in madison and the lady there tried to charge us double, was very rude and incompetent. We decided to try the University store and are so glad we did. This is the only store we'll go to from now on! Customer service was great! Clean store and friendly service. Your store is doing an amazing job
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November 2022 by Joan Khadka
Stephanie is absolutely AMAZING!! We had a HORRIBLE experience at the metro in Madison- the lady didn't know what she was doing, couldn't tell us anything about any phone and tried to rip us off! We called 611 and after speaking to customer service they suggested the university store. Couldn't have been a better experience! She was so knowledgeable about every phone, helped us with everything we needed and was honest. She was also so kind to our 3 littles we brought with us. Customer Service has went downhill everywhere lately, but Step hanie went above and beyond! (And forgive me for forgetting your coworkers name (mom brain. Lol) but she was also amazing!! Thank you for taking care of your customers and upholding the prices advertised! Highly recommend the university store! Stear clear of the metro in Madison AL unless you want to pay double by someone incompetent.
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November 2022 by Shayla Smitten
The manager Stephanie was extremely rude to me for being on the phone while being helped. (I was communicating with my husband before he went back for a major surgery and, didn't know if that would be the last time I ever talked to him.) And, refused to serve me because, "obviously my phone works" and I don't need help. I was trying to buy my 16 y.o. a phone so he can stay in contact with me and my husband, and I could call him if his dad's need help. What a vile lady and she looks like a troll
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November 2022 by Bri Crimmons
Called up theyre and they was telling me I could get done what needed in store and the lady with long hair said she couldn't help me but my 12 y.o. son could help me when he got home. If you aint wanna work dont getta job just needed a datea tranfser
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November 2022 by Jane Doe
Awful place, smells good at least, bad service. I had such a nice young woman helped me last month and the manager seemed offended I asked for her
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October 2022 by Susan Towry
The employees at the University Drive at Oster location are consistantly helpful to an old lady who is not tech savvy