Lowe's Home Improvement is a go-to destination for all your home improvement needs in Huntsville, AL. The local Lowe's offers a wide range of products, from gardening supplies to new appliances and paint colors, as well as a variety of patio furniture options. The staff, particularly Susan Sabia in the flooring department, is praised for their professionalism and expertise, guiding customers through the process of selecting and installing the right products. However, some customers have expressed concerns about the store's use of license plate readers at every entrance, which they share with the local police, regardless of whether a crime has been committed. This has raised privacy concerns for some shoppers. Additionally, some customers have reported issues with customer service, with staff appearing disinterested or unwilling to assist them. Despite these mixed reviews, Lowe's remains a popular choice for home improvement projects in the Huntsville area. Customers are encouraged to visit the store and experience the wide range of products and services for themselves.
I placed an order for pickup. Ordering was easy. Pickup was fast, Service was fast. The staff was friendly.
February 2025
Nice Lowe's location, but they posted license plate readers at every entrance (except parkway access road) and share it with Huntsville Police, whether or not a crime has been committed. Home Depot does not yet do this, and let's hope it stays this way. If you value privacy, this is probably not the best place to go.
February 2025
Great supply of building materials and lots of unique items. Significantly improved customer service.
