-
August 2024 by KelBear
10/10 Roger helped more then he probably was required too
-
August 2024 by Fallon Slone
Tammy in the service department always takes good care of me. I get in and out quickly and the waiting room is comfy and clean.
-
August 2024 by Lisa Adair
Everyone is always helpful and friendly ?
-
August 2024 by Carmen Valeria
Drew all way does a great job! He schedules all the maintenance for my RX350. Professional & friendly! He always has a loaner car ready for me too.
-
August 2024 by Steve Mac
Fast and friendly service.
-
August 2024 by vanessa kazlaskia
Great buying experience
-
August 2024 by Tracy Pierceall
Zachary was very friendly
-
August 2024 by Lance Pilgrim
Customer service is top notch. Treated much better and with more courtesy than other dealerships.
-
August 2024 by Angel Best
1st time being at Lexus of Huntsville. Robert made it very comfortable and very understanding of what was going on with my vehicle.
-
August 2024 by Cindy Owens
great customer service ! provided tons of information and allowed us to pick and choose what suited us best! great car buying experience all the way around!
-
August 2024 by Nicholas Trevena
I was very disappointed in my experience at this dealership. I plan on selling my car in a few months and was interested in an IS500. One was on the showroom floor, and I asked a sales representative if test driving it was possible. He said “no, we don’t allow test drives in these. People that buy these cars don’t want any miles on them.” I then asked if they ever get pre owned RC-Fs or IS500s in. The sales rep simply said “No. This new one is the first one I’ve seen”. He walked away shortly after that. There was no “Let me take down your information and will let you know if one comes in”, no “let me talk to my manager and see if we can make an exception”, and no “there is an LC500 out front that you could drive that is similar”.
I’m not sure if it was because I was in gym shorts, a tee shirt, and flip flops, but I felt like the sales rep was dismissive from the moment he saw me. Perhaps it was because I was asking to drive a performance car (interestingly, I had absolutely no trouble getting a test drive in a Shelby GT350 at Woody Anderson Ford). Maybe I’m misinterpreting things, but I did not enjoy my experience this dealership and will be taking my money elsewhere.
-
August 2024 by Sam David
Drew Kennedy is very helpful and explains in detail what type of service is needed!
-
August 2024 by Steve Pearson
My appointment was honored. Waiting area was comfortable. Service was efficient and well-done.
-
August 2024 by Carol Beasley
It was completed in the time I was given. The parts rep was courteous and my car was washed when they finished. Excellent service!
-
August 2024 by Grace Dodd
Brink is very helpful and explains in detail what type of service is needed!
