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March 2024 by Timothy Blackmon
Salesperson was amazing, knowledgeable, and friendly.
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February 2024 by David Statum
Lissa was most helpful in assisting me with picking out my future wife’s engagement and wedding ring.
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January 2024 by Lindsay Wheeler
Thank you so much Celita! You were so much help today, I appreciate y'all so much ✨️?
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December 2023 by Josh
Poor Service, went there to buy my first ring and they already had me get out 2-3 times saying it was ready to pick it up when it wasn’t even ready. Told us it was ready just for them to tell us they lost it and that they’d have to “find” it. No type of compensation or nothing for telling it was ready for us twice when it wasn’t, Had us wait 3-4 hrs the first time of saying it was there just for them to come back the next hour and say well sorry we looked and it isn’t here after i’ve already verified and got the message, the 2nd time i called before i went and asked could i come get it they said yes, so i go get it and they say well it’s here but we just got it from shipping, then i left and waited 3-4 hrs because they said come back so i come back for the 3RD TIME!!!! oh well we lost it and we gotta find and look for it. I thought kay jewelers would be the one to recommend but it’s not!
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December 2023 by Brandy Camera
Cheyenne was absolutely perfect! I was really glad to have her help in choosing my rings. The only issue I had was how long it took to process all the paperwork, but I was really grateful for Cheyenne's help with my choices.
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October 2023 by Tammy Johnson
I went in to get my ring sized and Erica and Celina were so helpful and personable. I actually ended up buying a whole new set, plus the ones I was getting sized! These ladies were great to work with! 10 out of 10 would recommend!
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October 2023 by Melissa Bennett
The customer service is amazing.Very helpful, knowledgeable not pushy.Wants to make sure you purchase exactly what you want. I have been purchasing all of my jewelry here for years and would never go anywhere else.The Le Vian trunk show they have twice a year is amazing.
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October 2023 by Vickie Durbin
Erica Scott was a delight to work with! She is so polite, courteous, and knowledgeable! I would recommend buying from her to anyone!
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October 2023 by Rhonda E. Donald
Great experience!!!! Celita and Erica were welcoming and attentive. They both have a great eye for fine jewelry! I love my wedding set!
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October 2023 by Ashley Kyles
Celia was super helpful & sweet. I enjoyed working with her! My dad and I were pleased when we left. FIVE STAR SERVICE!!!!
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October 2023 by Tawanna Flournoy
Celita was amazing in helping me pick out my birth stone ring and necklace. I will be back soon to get my daughter her first piece of jewelry. Thank you so much Celita
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October 2023 by Joshua Griswold
Dominique was awesome and amazing! Have been a Customer of Kay Jewelers since 2008 and could not be more pleased woth my experience at this location.
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August 2023 by G L
Justin, Erica and the entire staff at Kay Jewelers, Parkway Place Mall, Huntsville, AL are absolutely fantastic!! They are extremely helpful, highly knowledgeable and very patient. We just upgraded my wife's original engagement ring for our 39th anniversary and COULD NOT BE HAPPIER with the results! Justin and Erica helped us design a beautiful custom ring and found two absolutely gorgeous diamonds that beautifully compliment my wife's original solitaire. And the price was fantastic! Thank you all! We'll see you again soon.
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July 2023 by Deron Young
Erica has been the best customer service sales person. She explained everything thoroughly and she was extremely helpful. She is the reason that I will come back to Kay Jewlers.
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July 2023 by Dorothy E (DE)
Erica was very nice and made a great recommendation on my purchased item.