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July 2024 by Alana Taylor
Joe hudson on Highway 72 always makes getting repairs easy! The process is seamless, and they always keep you informed! Cole is a definite asset to this company! Great customer service every time!!!
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July 2024 by M Naderi
I've used this Joe Hudson location many times since 2006. They are very conscientious and professional and do wonderful body work. Our latest repair was from hitting a deer and the car looked brand new when we picked it up. Not only that the entire car had been detailed, inside and out. They even buffed out some unrelated dings! We highly recommend them!
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January 2024 by Rayfael Roman
Professional, Fast, Excellent quality workmanship, kind staff, A+++++
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November 2023 by DcyphR
They do the bare minimum required for body repair and will not lift a finger to do anything extra in terms of good customer service. Long wait times for service also. They won't have the price total which you owe them at the time of pick up from repair completely figured out until they get in touch with your insurance and then might call you days later asking for more money that you got to pay because of an insurance amount that was sent to you prior to repair which they overlooked. The techs will also lie to your face when you ask them why a cheap part of a component that's OEM from factory wasn't installed upon pick-up with the piece they replaced. All because they didn't remove another connecting component like you asked them to get the full, fresh new one put on just because they are stingy about every penny. Expect nothing but the bare minimum with service.
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October 2023 by Gail Harnitz
Courteous employees, answered all my questions.
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October 2023 by Kristen Sherwood
Great shop! Wonderful customer service!
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October 2023 by Dennis Krings
Great experience. Very helpful.
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April 2023 by Devin Walker
The best experience I have ever had after an accident. I received top shelf service from the staff to owner. If I could give 30 stars they would get er one em ??
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March 2023 by LaDawn Edwards
We have used these guys for repairable after 3 accidents and they always do the work as expected with no hidden Costa. Maybe that is why we have to wait 4 weeks for an appointment? ?
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March 2023 by Nitashia Harris
The hospitality is top notch. Ms. Tracy and Tiara were so professional and very well versed in customer satisfaction. I'll send another post after the work is completed.
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January 2023 by Diego Gomez
Very bad customer service. I went in-person to see their next available appointment in December 2022 and they did not have any availability until July 2023. They also denied being able to work on my vehicle at all. AVOID IF POSSIBLE.
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January 2023 by Anonymous Party
While waiting on my vehicle, I heard some VERY unprofessional conversations at the front desk. While trying to ask about costs, the girl - Katie, seemed very annoyed when tasked with doing her job.
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November 2022 by Craig R.
CS is incredible here. State Farm took care of my claim and sent me here for repairs. Excellent choice, the rental car place is right next door. So when it was time to pick up my car I was at work and wouldn't be getting off till after both were closed. So Joe Hudson's drove my car to my job and dropped off the rental for me while I was at work. Incredible Customer Service!!!!!!!!!!!
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October 2022 by Kim Moore
The best
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October 2022 by Ari Blake
Really cared about the vehicle and gave great advice!