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January 2024 by Christopher Stone
Terrible customer service every time I visit . Always someone new that doesn't know anything about release dates about when games come out and always rude as h#ll . That was my last time going to that location. Go to either University or Madison location .
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January 2024 by Deanna Graves
Please DON'T shop at this Store. The heavy set gray guy is stealing money off the giftcards after You load them..They have a way of stealing your money off your giftcards through Playstation and I purchased a Playstation giftcard and loaded it for $100 on Christmas Eve and when my son attempted to load it on Playstation it had already been redeemed ... Went back 5 times showed my receipt and they refused to do anything. So I absolutely never got the $100 and my son's Christmas was bare! Avoid these ppl at all costs very very dishonest manager!!
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January 2024 by White Hat
I found the games I was after. The staff were helpful and able to answer questions. Purchased games were properly credited to my pro membership. Line was short this visit. I wish the store was bigger and had a slightly larger offering of games and game merchandise.
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September 2023 by T7man
This used to be the best GameStop but it’s under new management and it sucks now. Honestly i would take my business elsewhere as a pro GameStop member for years it’s kinda a slap on the face.
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July 2023 by Austin Bates
Use to be my go to gamestop but I will never go back. I tried to call several times before I went in to see if they resurfaced old games but they never answered. So me and my wife went down and was gonna see in person, upon arrival we were never greeted , there were 2 employees sitting there just talking. I asked if they resurfaced discs he informed me me no but they do do it for their own games, the bigger middle aged gentleman with the half grey beard was very rude. My wife even called again while we were in store and they declined the call. I would sincerely not bring your buisness here,like you would want to anyway it stunk and you can just buy your games online
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June 2023 by Alison Esch
I had to return some stuff that I had ordered from Roman's, and this was the drop-off site. The gentleman was very friendly and very courteous
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March 2023 by Anson Knowles
GameStop on South parkway didn't have an old Wii game in stock and looked up the availability in other locations locally. We were able to find the game at the GameStop on Sparkman. GameStop employees are highly professional and helpful. They offer the benefit of experience and wisdom regarding gaming that cannot be duplicated when buying at online retailers. I highly recommend their services.
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March 2023 by Christopher Russell
Gamestop is a rip off they will charge a arm and a leg for games and controllers but when. You go to trade games and controllers out they give you barely anything but then they will turn around and slap a high price tag on the merchandise you just traded in basically full price this is ridiculous
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February 2023 by Jason Smiddie
A rough GameStop is still a GameStop. The location around the store just felt a little run down, but this was still a great place to shop for games. Customer service was good.
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February 2023 by Will Taylor
Great customer service and they know what they're talking about.
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January 2023 by Goat Bro
I went in this store and was totally ignored for around twenty minutes. The store clerks never tried helping me after standing in line for fifteen minutes. The conversation they were having with their friends is more important than you. I won’t be back here unless I have to.
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December 2022 by Derek Dornellas
Went inside for an online return. Guy that helped me was very friendly and polite.
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November 2022 by Ashley Battle
Great service always busy, hard a little wait but so worth it! Staff checks in on everyone so no one feels left out! They start conversations that everyone can partake in!
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August 2022 by Courtney Johnson
Great deals, helpful staff, love it
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June 2022 by j bravo
Dude In There Offered Bad Customer Service Acting like his dog died And gave me a ps4 controller with pizza roll stains or whatever it was.
