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October 2023 by Gary Minton
Friendly people
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October 2023 by Natalie Ross
Great varieties and I enjoyed it.
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October 2023 by Nathaniel Maffett Jr
Worst service ever!!!!!??????????I WILL NOT SHOP IN THIS STORE AGAIN!!! EVER!!!!!????????!!! THE MANAGER IS HARASSING ME!!!!!
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August 2023 by Sunoo Sunshine
Honestly I love this store now I love how they have kpop Albums and many more things
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June 2023 by Tillie Dillie
Good selections of anime items, snacks and drinks! Plus if you like Kpop they have it here.
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December 2022 by Lillyann White
Atmosphere is always nice in here. It's quiet and clean. Employees are always friendly. My literal only gripe is that half the items don't have prices on or near them, so you either guess or incessantly bother the employees to ask about it.
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December 2021 by Eveie Edgar
Today was exceptionally busy because Christmas is in a week but the guy who rung me up was super nice and managed to keep thing short and sweet so the line was moving. They have anything for your nerdy needs or even room decor!
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October 2021 by Alexis Lawrence
This place is pretty great it has many options for the people who like anime and Japanese items (including me) but sometimes staff can be rude.
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October 2021 by M H
DO NOT SHOP HERE. Manager and staff are beyond rude, unhelpful, and unprofessional. This is worth the read I swear. I have shopped at this store a few times now I’d say about 3 times since I moved to this area. The first time I shopped the manager lied to me about some random deals they had and said they would give me like 40% off if I signed up for like these three promotions they had. They told me the second I left the store I could cancel all these promotions with no problem! Well they lied one of them was easy to cancel and the other two took me about two weeks to get canceled. When I went back into the store and brought this up they lied to my face saying they had no clue it would take that long. My friend who purchased with me that day ended up returning her items and they were so rude. The manager kept pushing that she should exchange them and refused to give her the full amount that she payed back to her even tho she had her receipt and they were all unopened brand new items. She ended up getting such anxiety from the guy that she just took what he could get and left. The last time I shopped there my same friend called the store to ask if they had a certain item in stock! The associate on the phone was beyond rude to her. She asked if they had it and his response was “ yes they release today” she then just wanting to confirm that the item was in the store on the shelf asked “ okay! So it’s on the actual shelf in stock? “ the guy responded “ yeah I just said that “ and continued to go off about how customers never listen to anything he says. She proceeded to tell him that was a bit rude she was just asking a question and hung up. When we arrived at the store the manager was out stocking items he came out with a huge box and threw it down on the floor right next to my friend and gave her a glare. Also while I was just looking at the pops he came up right behind me and I mean like where I could feel his breath on the back of my neck and yelled “excuse me” I legit screamed because it scared me so much and he just walked off. When I finally checked out the manager tried to force the sales on me again and when I said no his whole demeanor changed slamming my item on the counter and not speaking to me again even when I said “thank you so much!” After paying. Honestly idk who let these people run this store but it’s the most rude customer service I’ve ever seen and that’s coming from someone who works in customer service myself. Idk who peed in these guys Cheerios but if you are looking for a good experience shopping wise you damn well won’t find it here. I say stay clear.
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May 2021 by cara
The people that work here are incredibly rude. They also lack basic math skills. An item was mark 50 percent off the young lady used her calculator to figure out half of 20 is 10. She then proceeded to give me 8.18 back......... when I explained that half of 20 is 10 she said ok but 8.18 is what I'm giving you. Side note it doesn't really matter because her " refund" never went back on my card.
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May 2021 by Wes
Extremely rude staff. We will not be shopping there again.
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January 2021 by Izuku Midoriya
This place is pretty great it has many options for the people who like anime and Japanese items (including me) but sometimes staff can be rude.
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December 2020 by Hot Pink
DO NOT SHOP HERE. Manager and staff are beyond rude, unhelpful, and unprofessional. This is worth the read I swear. I have shopped at this store a few times now I’d say about 3 times since I moved to this area. The first time I shopped the manager lied to me about some random deals they had and said they would give me like 40% off if I signed up for like these three promotions they had. They told me the second I left the store I could cancel all these promotions with no problem! Well they lied one of them was easy to cancel and the other two took me about two weeks to get canceled. When I went back into the store and brought this up they lied to my face saying they had no clue it would take that long. My friend who purchased with me that day ended up returning her items and they were so rude. The manager kept pushing that she should exchange them and refused to give her the full amount that she payed back to her even tho she had her receipt and they were all unopened brand new items. She ended up getting such anxiety from the guy that she just took what he could get and left. The last time I shopped there my same friend called the store to ask if they had a certain item in stock! The associate on the phone was beyond rude to her. She asked if they had it and his response was “ yes they release today” she then just wanting to confirm that the item was in the store on the shelf asked “ okay! So it’s on the actual shelf in stock? “ the guy responded “ yeah I just said that “ and continued to go off about how customers never listen to anything he says. She proceeded to tell him that was a bit rude she was just asking a question and hung up. When we arrived at the store the manager was out stocking items he came out with a huge box and threw it down on the floor right next to my friend and gave her a glare. Also while I was just looking at the pops he came up right behind me and I mean like where I could feel his breath on the back of my neck and yelled “excuse me” I legit screamed because it scared me so much and he just walked off. When I finally checked out the manager tried to force the sales on me again and when I said no his whole demeanor changed slamming my item on the counter and not speaking to me again even when I said “thank you so much!” After paying. Honestly idk who let these people run this store but it’s the most rude customer service I’ve ever seen and that’s coming from someone who works in customer service myself. Idk who peed in these guys Cheerios but if you are looking for a good experience shopping wise you damn well won’t find it here. I say stay clear.
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October 2020 by SpriteinCan
The employees were nice and they have a pretty good amount of stuff. I would like more variety on the anime stuff there. Like less popular animes (ex. Blend s) or popular animes like Hunter x Hunter. Overall pretty nice though!
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October 2020 by Calypso B
Extremely rude employees and not even a bit helpful. Trying to get a gift down to my twin and this is one of the worst store experiences I've had
