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September 2024 by Darren Browne
Came to South Parkway branch to purchase a needle to take my prescription that I had with Walgreens because of convenience, because they were the only pharmacy open on Labor Day. Pharmacist would not sell me a needle without the physical prescription that no one gives out anymore. It’s all electronic and he knew that he wouldn’t even take the box or the label showing my prescription is still valid, this is not any kind of painkiller or any other kind of drug that is mind altering in any form or fashion, it’s hormone related for those that wonder. The sad part is, he was not willing to help knowing the situation I was in and having all documentation for any reasonable pharmacist to be able to prove it was legit. So if this is CVS’s policy then now even more I understand why I shop at Walgreens. This is ridiculous and I know it’s only because he was made to have to work on Labor Day or maybe he just has a little small syndrome. Either way I will shop really want to help me and not hinder. Way to go CVS! No wonder you’re closing so many stores!
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August 2024 by STGZeldaFanBoy
I’ve never had a more frustrating experience trying to get a human being on the phone in all of the 10 years I’ve been working in pharmacy as a career. The automated system is garbage. I was asked about getting an app the I declined several times. I’m not sure that anyone would have the patience to wait on the line as hearing that robotic automated voice trying repeat the same few phrases is equivalent to water boarding.
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August 2024 by Jennifer Crepeau
I have been going to this CVS for a LONG time and have been using this pharmacy for a LONG time. James, the previous store manager, was such a cool guy even if other people disagree. There is pretty much a new staff of front end workers, with some older ones remaining. I haven’t had a single issue more recently since they cut some of the original hires when he left.
Now, the pharmacy- I love the staff. I do miss Sally a whole lot, I can say that much, but Mary and Myles more than make up for it. I was unsure about Myles in the beginning because he was new and I’ve been getting so much filled there for so long…but I shouldn’t have worried. He’s fantastic at his job and I enjoy chatting with him when I go in, even if just for a minute. My favorite person who has been there forever though is Glenna. She is someone who has helped me numerous times over the years when I’ve had issues and we are the same age, both have kids, blah blah blah. Sure, I’ve had issues pop up here and there over time, but overall I’ve had nothing but good experiences.
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August 2024 by Caroline Lawrence
This is by far the worst pharmacy I have ever went to. Been coming here for years and every time there is a problem. Time to find a new pharmacy.
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April 2024 by Adam Hallman
Had an emergency prescription filled. Closed for lunch but tried to speak with a pharmacist and explain the situation. Instead of hearing me out, they repeatedly told me to come back after lunch. Now I’m sitting in my car having medical issues because they can’t be bothered to help someone in need over lunch time. I’ll never use this pharmacy again.
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March 2024 by Gail Seals
Pharmacy tech was offended that I asked her to wash her hands after handling meds and touching her face. My elders do not need anymore germs than what they are exposed to. I don't know what meds you had been touching and they were getting a shot and you want to touch things with unwashed hands? Nope. Please be offended cause it's not proper procedure and the board will be hearing from me
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March 2024 by Robert Hurtig
Great pharmacy. Friendly techs and quick service.
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March 2024 by Randy Clark
Very slow and rude. Go elsewhere for better service.
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February 2024 by Teresa Martin
I was greeted upon entrance and exit. I got a little stumped on self checkout. The cashier gladly came to assist without me asking for help. Store was super clean and organized.
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February 2024 by Ali Whitley
Myles the pharmacist is GREAT! The techs are wonderful too. Kristy, Marylin, Emerald, Cabinda and the list goes on, I know I have forgotten several and miss spelled some that I put on the
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December 2023 by J Chambers
I have never had any issue with this pharmacy. Further, I enjoy the store, too.
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December 2023 by Jennifer Bryson
As someone who suffers with mental illness I highly recommend not using this cvs. The pharmacist is unprofessional. My doctor gave CVS an order to fill my meds. Well the pharmacist decided that it was too high of a dose and was calling my dr. That was fine but then to lie to my face when I called my doctor's office to see if they were checking on that doctor's office said they have not tried to contact us. So what makes a pharmacist think they are above any doctor. Very poor rating for this store! I will keep praying to be as perfect as she is ?
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November 2023 by Arnold Staton
Called to inquire about getting a medication filled that is experiencing a shortage. The employee was essentially rude, condescending and essentially said if we had it we'd be filling it for other people. Just reminded why I do not use CVS.
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September 2023 by Laura J.
Just go to Jones Valley CVS. You're going to wait half a day for one prescription to be filled, and then when you get there you're gonna wait another half hour to get your stuff and go. Pediatrician called in a prescription yesterday first thing in the morning, the pharmacy wrote back to the pediatrician saying they needed authorization for it, pediatrician sent a new prescription yesterday at 4 PM. It is now the next day at 4:36 PM, and the pharmacy didn't even know that the new prescription was sent; a lady had no idea what I was talking about on the phone and said it would be until 7 PM today before it would be ready. It's not even pills you have to count. It's ointment already in a box. Just print the label and stick it on the box. Thank God I called the pharmacy to remind them that they have prescriptions waiting to be filled from 24 hours ago that they don't even know about.
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September 2023 by meg
Subaru checkout service
