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January 2024 by David S.
A great place. Love the samples. Love the selection. is it perfect? Heck no, but it is 100x the store Sams club will ever be!
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January 2024 by Richard Weiler
This pharmacy has rude staff and that don’t really care to respect your time. I’ve been waiting over an hour. They charged me double what they were supposed to and now I need to wait 30 more minutes while they fix their error. I’m not sure why they can’t just refund and re-ring the meds. Also, they can’t auto fill my order. Meaning I need to call every time to get my meds refilled before I come to the store. Also, they force you to use a new goodRX code every time you come to the store. I recommend finding another pharmacy. I may be moving my membership to Sam’s.
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January 2024 by Rufus Smith
Love the pharmacy but the employees aren’t very nice
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December 2023 by Sarah R.
Customer service is iffy at times but I'm always up for a Costco trip. Other times customer service is amazing. Food handlers giving samples aren't always the friendliest but I'm still going to overlook that, lol.
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December 2023 by Kristen H.
Let me start off my saying that I am one of the most easy-going people and get along with everyone. I have never been so mad after I left an establishment in my life. I bought 4 Michelin tires for my Infiniti QX80 back in like May or June of this year, from Costco with all the of warranty stuff. That vehicle is my weekend car so I do not drive it near as much as my weekday vehicle. Saturday of this last week I ran over something and when I got home I noticed that I could hear air coming out of my tire and by Sunday morning it was flat. My husband took it off and we brought it to the tire center after Church on Sunday to get repaired. The nice gentleman told me that it would probably be the next day before they could get to it, which I said was perfectly fine and to just let me know when they were done with it. Monday, while at work, I had not heard from anyone by about 2pm so I decided to call and check on it, as I could leave work and go pick it up around 3. The gentleman told me that "oh yes, it is fixed and all you need to do is come in and sign some paperwork and you will be set". I left work and got to Costco around 3:15 or so. When I walked in the tire center, there was no one in there except another customer waiting that had not been helped yet. Another gentleman walked in after me and all three of us waited for quite a while before someone came to the front, which was no big deal really, but there should always be someone up there to at least greet customers and assist them. Once the employee came up there, he assisted the lady in front of me and never thanked her, smiled, or anything. I say this to say that he is not a pleasant person to "greet" or "assist" customers directly. I walked up after she was done and his comment to me was "what do you need"..... I told him that I was there to pick up my tire for my Infiniti QX80 that was dropped off the day before. He looked up at me and said "well I am going to have to go in the back and get your paperwork" and turns and walks off. He comes back a few minutes later and does something on the computer and blurts out "that will be $79 and you can run your card down here now"...... I, very confused said why am I paying for it if it is under warranty... He responds with "well ma'am, we do not give out free tires." I again, very confused said why am I paying $79 for a tire repair when I have a warranty on it... (I was never told that they had to replace the tire). So he rudely tells me that they had to replace the tire. My comment to that was ok, first off I was not told that or called to inform me of that before they did it. I paid the $79 dollars at this time. He then pulls out a piece of paper and holds it up and says "every time you bring your car in here to be serviced you get handed this piece of paper that clearly explains our process of the warranty on the tires" and then looks at me and says "If you need help reading it, I can read it to you." At this point I am furious, as I have never been talked to like that in my entire life. I have 3 college degrees and right now manage 3 different therapy clinics here in Huntsville. I also was wearing scrubs so it is clear that I at least have a job and obviously can read... I, not so kindly told him to give me my damn ticket. He states that another person has to come up to put the key in the machine to print the receipt on the ticket. I again tried to explain that I did not have a problem paying for the tire but I was not told that there was going to be another tire put on my rim instead of it getting repaired. He then states "well I can just tell them to put the old tire back on it then". Now mind you, I have already paid for it and asked for my ticket. I did not comment after that and he slid my ticket across the counter and I walked out. I took the ticket to the bay and a very nice man rolled my tire out to my car. As he was doing that, I expressed that it is a shame that the man at the front, that deals with customer
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October 2023 by Jacqueline So Sad To Hear This P.
We love Costco !! They have a great selection of products ! Their prices are a good value !
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October 2023 by Robert F.
I needed to get new tires for my car. I shopped around for the best price was at Costco. I had to order them and when they came in I set up an early morning appointment to install them. Arrived just a bit early and the tire shop folks got me out within an hour. Tires run quiet and they hug the road very well.
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June 2023 by Laura B.
Walked in without an appointment, one of my hearing aids was not working. I brought every bit of documentation I could, Caroline asked for my hearing aids and my name only , looked at my phone app and said thanks have a seat or go shopping.Came back ten minutes later , essentially she had replaced 40% of the hearing aid. Now working perfectly. All of this on top of thousands of dollars of savings from initial purchase. What a fantastic place! Would not go anywhere else for hearing aids.In my view, they define customer service. I wish they could send this to every other major retailer everywhere.
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June 2023 by Carrie C.
The customer service area is so poorly run I can hardly stand going in there anymore. With lines 30 minutes plus deep and managers allowing breaks as you finely step up for your turn it is very frustrating. As I type I am in a line with 8 other return customers with each transaction lasting 5-20 minutes in length and one single person at the register at 12:30 pm during the Chritmas holiday season. Ugh.
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June 2023 by Lori W.
^_^ Location: Hawaii Kai Town Shopping Center. Worth the drive if you're tired of the construction traffic around Iwilei. Outstanding Service:Always helpful and friendly. Shout out to Colin!Warehouse is always kept clean. Entrance and Exit are always flowing with sufficient number of receipt ninjas. Compare to Sam's club where there always seems to have a backup. Maybe only when I'm there, I dunno, but I've experienced it more than a few times. I highly recommend shopping at this neighborhood Costco.
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June 2023 by Shannon J.
I love Costco the best products at the best prices . So much better than sams club .I love Costco the best products at the best prices . So much better than sams club .
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April 2023 by Trenton H.
They always have cheap prices. But there is a down side of having to pay for a membership. But because of that the prices are always low. Which after a bit the membership pays for itself.The service is great. You can ask anybody there and they can tell you where the littles things are.The atmosphere is just like being in a wear house. They giant shelves are packed with name brands and local goods.
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April 2023 by Seth B.
Let's start my review of Costco tire shop with some pros and cons. Pros: you can get a hotdog and drink combo for $1.50 while you wait to be poorly servedCons: ohhh so many where to start... it all started when I purchased my first set of Costco tires thinking it would be great. I was so very wrong.. get your tires rotated every 5,000 miles (wrong only if they don't turn you away and tell you you're going to have to get an appointment and they're two weeks out) get your tires repaired... wrong (9/10 we're sorry can't repair it you're just going to have to pay for a new replacement) the most recent visit tires shown wear time to replace after only two years... wrong sorry but the wear pattern isn't to our liking we will have to charge you for a whole new set... umm no you won't I'm done with you all and my only advice to you is stay far away... very far away.
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January 2023 by Anastasia B.
I love Costco - it's truly the best place to get the most bang for your buck. They always have fresh fruit, vegetables, berries. The meat section is really great - a lot of well priced options. I like to make one trip every month or other month to get all the essentials. It does get busy - of course especially on weekends, but if you have the opportunity to come on weekdays it's usually pretty calm. The lines are efficient and even on a busy day you don't really have to wait that long.The gas is the other winning feature here. At such a discount it's really worth the wait, and yea you will be waiting behind several cars for your turn.Finally, the liquor part of this location - great place to get the basics. Really affordable, and the Kirkland brand name stuff tastes great!
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January 2023 by Rebecca M.
I go to this Costco a few times a month and I'm never disappointed. I don't know how they always keep things so tidy when hundreds of people visit a day! This particular day the cashier told me the door number was 400 people! A bigger turn out than Christmas they said! I find that they often have good samples which I love because I may not have taken a chance on that product before sampling it. Sometimes they run out of things as all stores do but it delights me that they also change things up and put out new products. Even with a packed store every employee I encountered seemed to be in a good mood. If you have a lot of things you can ask the person at the door for a "loader" then leave your cart and bring your vehicle around to the front of the store and they will put everything in your vehicle for you!