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November 2023 by Ryan Reynolds
I love Brian’s Tire and Service.I have been taking my vehicles there for many years, and they have never let me down. I am a small plumbing contractor, so I can’t afford for my vehicles to be down for long. They get to work on them Asap, and I get them back very quickly. I never have any problems with there work, or their timeliness. I won’t go anywhere else, and I recommend that you don’t either. You save money by taking your vehicle to somebody who knows what they are doing the first time. These guys are it.
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November 2023 by Chris Reid
Lydia and Ryan are great at customer service, and they are very flexible with customers' unique situations. They are great at communicating problems, and they let you know as soon as your vehicle is done. Even Ray gets in there and makes sure your vehicle is as good as it can be when it leaves the shop!
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November 2023 by delarese pettus
I have been a customer of Brian Tires for over 7 years. This is my second vehicle that they service and I have nothing but excellent compliments. They are very professional and trust worthy. They go out of their way to make sure you do have a way to and from work or home if they need to keep your vehicle longer to take care of the needed repairs. I would highly recommend them without any hesitation.
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October 2023 by Scott Varden
From Lydia and Ryan up front to sign you in, to them finishing you up and taking payment, great company to deal with. Great mechanics, everyone we've dealt with there so far, have beenProfessional, courteous, fair and honest, and they seem to actually care if you are a return customer or not, and actually listen to you. And, (hopefully will continue to be this way), they are very accommodating, flexible, and you don't have to make appointments for weeks, or a month in advance like other places, which for vehicle repairs, is simply too long. Thank you for bringing a fresh perspective and experience on what current times usually gives us.
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October 2023 by Bryan Johnson
Be careful about trusting this place. The owner has some unethical business practices. The employees are friendly, they have a great deal on oil changes if you sign up for Brian's Buddy Service, but their maintenance philosophy is to defer rather than be preventative. I think the goal is to get people to trust them and then charge high prices for repairs (which are generally going to be more frequent if you do less preventative maintenance). Their quoted oil change price is $200, and a bunch of recommended repairs based on mileage were significantly higher than the dealer prices. Once I realized this, I tried to get a refund for Brian's Buddy Service and received the following message:A full refund related to the program fees has been processed. Concurrently, it's essential to note that all subsequent benefits and concessions previously accorded to you through Brian’s Buddies have been reversed. This was necessitated to maintain fiscal integrity and fairness to all parties involved in the program, and it has resulted in a significant outstanding balance on your account. We understand that this may come as a surprise, and we sincerely apologize for any inconvenience it may cause.What a joke. I'll accept the apology after the restitution.
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October 2023 by SW
I had a wonderful experience with Brian's Tire & Service. They were professional and thorough. Additionally, they fought hard to leverage as much as my extended warranty that could be allowed. Therefore, I only had to pay my $250 deductible for a $3000,000 repair. They are now my go-to truck repair. Oh yeah, they have a master mechanic who specializes in international cars. I will now bring my BMW330i and my BMW750i to Brian's for repairs.
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September 2023 by No More Dirty, Inc.
Excellent care from the time I stepped into the office. A special thanks to your employer, Ryan for providing the situation, details, as well as taking the needed time to explain the potential concerns, options for solutions regarding my 2008 Cadillac. Very professional and with grace and care. Brian, you have a awesome team and as always, when something needs checking and fixing whether my vehicle or not, Brian's Tire and Service is my recommendation to all needing these types of services and repairs.Blessings,Frederick Whitlow II[Minister Fred II]No More Dirty Inc.
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August 2023 by robert becher
We have been taking our cars to Brian’s Tire and Service for over 25 years, and with a family of seven, that’s a LOT of cars. Why? Because not only do they do great work for a fair price, but because you can TRUST them. They won’t do work you don’t need, and more importantly, they’ll make sure you DO get work done to keep you safe in the road. Great people, great service. I wholeheartedly recommend Brian’s!
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August 2023 by E M
I took my 1999 F150 truck in to check because I was smelling antifreeze but couldnt tell where it was was coming from. It turned out to be a bad head gasket. Rick at Brian's Tire was helpful in exploring my options. I eventually decide to have the head gaskets replaced vs a new or used engine. The service mechanic and the engine machine shop did an outstanding job in replacing the gaskets and machining the heads and putting it all back together. So far the old truck is running great. I have a 12K mile warranty parts/labor which is also reassuring.I would highly recommend consider using Brian's Tire for your next repair.
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August 2023 by BJ Shelton
Brett and Don were outstanding. They gave me a quote and had my vehicle ready in an amazing amount of time. I highly recommend using them for your auto needs. I will be using and referring them!
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August 2023 by Phillip
This place was great.Lydia was up front about the costs and the services being provided.They did not try to tack in a bunch of service items that I did not request..In the end I took my truck there for an AC Shrader Valve replacement and AC rechargeOther shops I talked with soft quoted me $400+ for this.Brians charged me $104. Cost of the valve kit and then for an AC recharge/maintenance.Cold AC back in my truck and the wallet was not torn open to get it done.This is my first experience with them but they appear to be an honest skilled shop.
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August 2023 by Van Berry
Wanted to commend the professionalism of Ray and Lydia and their staff. Waiting for a couple and observing can tip you off to the loyalty avg the longevity to a business' client base. Ray knew many customers by name and the phone was ringing steadily.I've been kind of jaded by quite a few mechanics here in Huntsville who have not been honest and have outright ripped me off. There isn't the competition here as there in many other areas, including Scottsdale /Phoenix AZ, where I moved from.The other mechanic charged me over $2,000.00 to replace my front end parts on my 2500 Ram but I had up bring it back because they " forgot " to replace my dry rotted sway bar bushings and adjust my parking brake the first time. Now I finally don't have the sketchy " wobble " feeling that many lifted trucks have.I also want to apologize to Ray and my hard-working mechanic after my tire installation and balancing when I couldn't understand why my side mirrors weren't as far out as they were when I brought it there. I knew they folded IN, but I had no idea that they also folded and pivoted UP and changed the whole way they looked. So I wasn't sure what to think, but Ray calmly guided me to the bay and had the mechanic show me how to configure the mirrors in the full extended version. I felt pretty stupid .I'm a 23-year combat veteran and used to help my mechanic friends change tires in Baghdad with crow bars and sledge hammers since we left our bead breaker in the conex in Kuwait. I have a whole different respect than most people for hard working, knuckle bleeding mechanics.I'm moving to Florida but it's sad I didn't find this honest shop 3 years earlierThey also have the arguably best, never- heard -of tires for sale. - Hercules. Awesome!And they look much better and more original design than my old BF Goodrich AT's in my old jeep. Thanks again for a job well done. And they have great reviews.
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July 2023 by Gilles Beaumont
Great and fast service as usual. I’ve been a Brian’s Tire & Servive customer since moving to Huntsville over 8 years. Never regretted it. Glad to refer family and friends to Brian’s Tire & Service. The Brian’s Body membership is also a great investment for households with up to 4 vehicles. Check it out for yourself.
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July 2023 by Food Baby
Was quoted 4-5 weeks on a new transmission elsewhere. Brians tire got it done in 10 days. They also pleasantly communicated through all of it
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June 2023 by Ty Burt
Quick oil and tire change for around $100+ less than what I would’ve paid somewhere else. Extremely friendly customer service. Quality people, quality service. Only place in Huntsville I’ll go to take care of my car.
