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August 2024 by KJ
Shady business practices, stay away.
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August 2024 by Waymer Brown
I have had a fantastic experience with Bo Cochran's Allstate Agency. I want to thank Beth for all of her hard work and for keeping me informed every step of the way. I cannot thank her enough and I am very happy with my experience. Highly Recommend!
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July 2024 by Rusty Littleton
Excellent communication with Bo and his angent Beth was very helpful to make sure our needs were met.
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July 2024 by Frederick Stephenson
Best insurance I’ve had with excellent people to work with. Any issues are resolved with immediate actions and the coverage surpasses anything else any other company has even came close to. Very satisfying the people and the coverage. First rate insurance company!
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June 2024 by Taylor
If you're looking for a laughably bad insurance experience, look no further than Bo Cochran: Allstate Insurance in Huntsville. It's almost like they strive to be the worst – and boy, do they excel at it!
First off, let’s talk about the email invasion. Their employee, Beth Lambrecht, must have a PhD in spamming because my inbox has never seen such relentless pursuit. I half expect to find her emails in my spam folder competing with Nigerian princes for attention. Beth's emails are so frequent, I’ve started seeing her name in my dreams – and trust me, they’re not pleasant ones.
Beth isn’t just persistent; she’s also astonishingly rude. Her customer service skills are on par with a grumpy cat. It’s like she’s trying to win an award for being the most unpleasant person you’ve ever interacted with. And understanding insurance? Ha! Beth probably thinks a 'claim' is what you shout when you’ve won bingo. I wouldn’t be surprised if she’s still trying to figure out the difference between car insurance and car fresheners.
And let's not forget, Allstate itself doesn’t have the best reputation in the insurance world. But this particular firm? They’ve taken the cake, the icing, and the cake stand for being the absolute worst. It’s almost impressive how they’ve managed to outdo other Allstate offices in sheer incompetence. Winning the title of "Worst Allstate Office" is no easy feat, yet here they are, standing tall with their dubious honor.
In conclusion, if you value your sanity, your inbox, and your general well-being, avoid Bo Cochran: Allstate Insurance like the plague. If there were a Guinness World Record for worst insurance experience, these folks would be shoo-ins.
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June 2024 by David Niblett
Customer service is great
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June 2024 by Tim Casteel
Don't recommend
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May 2024 by Rachel Fisher
Competitive quotes and quick to respond. Beth Lambrecht was helpful and had great customer service.
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May 2024 by bruce johnson
just switched to allstate, hanna rosero is the nicest person to deal with. she is couterious, and very professional. she give every answer you need.
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May 2024 by Zach
They will not approve any hail or windstorm damage claim
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April 2024 by Susan Nicole Yarbrough
The staff is amazing & very helpful.
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January 2024 by sherrill reid
This has to be the worst insurance company I have ever dealt with. They never answer my calls or respond to my emails. I was just trying to purchase a policy and was completely ignored. If this is how they respond to someone buying a policy, I cannot imagine how they would treat someone with a claim. They took so long that my old policy elapsed and to get another cost twice as much. Avoid them like the plague!!!
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December 2023 by Sam Porter
Like some other reviewers, I am a longtime Allstate policy holder that was placed under Bo Cochran after the Craig Wiggins Agency closed. After a severe storm, I immediately called only to find that nobody would answer the phone no matter what time I called or how many voice messages I left.The process of getting the damage to my home covered by Allstate has been an absolute nightmare, and the Cochran agency has been absolutely zero help.The majority of the good reviews for this agent seem to be the result of some sort of promotion.Look elsewhere for your insurance needs.
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December 2023 by Gregory Moore
Bo Cochran Insurance handled a very sensitive insurance issue for my family with ease. I'm glad we're with his agency.
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December 2023 by MARK KOHN
This agency is SPECTACULAR! I Was in Sicily when my bank asked me to verify the almost $1000 increase in my homeowners before they paid it. No claims no issues. With old company 50 yearsLike most people really never paid attention.Went online an got a call almost immediately from Bo Cochrane Agency. They gave my case to Sierra in their office. Truly amazed she got everything done within 24hrs. Bank paid Allstate not old company. She handled everything a few calls and emails from me while in Sicily. Saving $1500!!!TRUST THIS AGENCY. TRUST SIERRA. THEY CARE!!!! (and they are really nice people) And pay attention to your homeowners on renewal.
