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August 2024 by Andrew Denio
Came in to break some bills. They said I needed an account to break anything over $25. I just want to trade money for money. Why would I need an account. Poor customer service. Bank Independent across the street was able to help me.
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May 2024 by Marilyn Sirote
Extremely slow service. All I ever want to do is make a deposit. They have to get up and wait on the drive through also as I wait. You can't just pop in, and have your transaction completed in a moment. There's always a hold up. Today was awfully warm and humid outside, walked into the bank, it was awfully warm and humid inside too. Not a nice welcoming. ?
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March 2024 by Lainie Johnson
I was greeted at the door. I made a deposit to my account. 10 minutes and I was back in the car. Everyone was so nice and polite. 1st time at this branch. I will definitely be back.
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January 2024 by Adam D
Slowest bank in America.Hire somebody.
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December 2023 by Sandi McDonald
They are sooooo slow. I just wanted to make a simple deposit at the drive through. It took over 15 minutes.
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August 2023 by Sherry Puckett
Nice people ?
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July 2023 by Andrea Maples
Since the change from BBVA to PNC, our service has gone from great to horrible. They are understaffed, have flat out rude in the drive up lane, and I dread going to the bank and dealing with them. We already changed our kids account to a different bank and are planning on doing the same with ours soon. Very disappointing.
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June 2022 by Cory Waltz
We had an appointment at 2pm. Manager was a no show. Didn't bother to contact us.
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May 2022 by MarMar
I wish I didnt go there to open my account. Place is dirty looking, took forever and they gave me no info, now Im locked out of my account probably because of their incompetence. Thinking of changing of bank...
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November 2021 by Alex Duck
Worst bank acquisition I have ever experienced as a customer or employee. I was almost homeless for 4 days because of this absolute fiasco. They "didn't have enough bankers working or cash on hand to close my account." Unacceptable. I'm sure that was intentional, though.
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March 2021 by Elizabeth Flynn
Ridiculous to close all branches.No signs or notifications.Ready to move!!
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September 2020 by psychodelicrock12
Compass Bank is very helpful with solving issues of all sorts.
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July 2020 by Angela Baker
Had a wonderful experience and was helped tremendously by Tony. I drive miles out of the way just to go to this branch because of his help and kindness.
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April 2019 by Mike T
I had all but given up on anyone being able to help me in a traditional sense with business lending until I met Jennifer. If you're a small business owner, go see her, just be up front and she will find a solution to whatever financial issues you're having. She worked to earn my business and continues proving to me that switching to BBVA in 2016 was a smart choice. Being self-employed, I have much to stress over on a daily basis but banking is no longer one of those things. She obviously hires good employees too. All of the branch staff here has personality and heart. A fun yet competent group. They actually seem to enjoy their jobs a lot. I highly recommend BBVA Haysland.
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January 2019 by erika smalley
Sorry establishment. They have one person helping others in the office. Two ladies at the desk with adtitudes and one blonde lady sitting in the corner doing nothing at all. They don't want your money here they're doing just fine.
