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“Great staff and wonderful customer service. During this visit I had to replace my battery. The customer service went above and beyond this day because my two vehicles I had parked in front of the door had been struck by a out of control vehicle who's driver was not breathing and unconscious. The staff assisted by calling 911 and helping me perform C.P.R. on the driver until he started breathing before first responders arrived and took over. Thanks to the staff the driver survived. My vehicles on the other hand, totalled.”
“Store Manager- Brittney Swicegood was amazing. It was the first time I've ever dealt with (or even seen) a female working there. She replaced my headlights with ease and went out of her way to make sure she fully took care of me. She really was a sweetie pie. It made me proud to be a woman. ✊?”
“We have yet to get a bad employee. We deal with Chris a lot, and all employees are helpful and professional- I have to say that ALL the part stores in South Huntsville seem to have great customer service and O’Reillys is no exception.”
“I came in 15 mins till closing with a horrible battery!!! These guys did not let me get away without giving me a new battery even with their work day being over. Graham and Jay immediately replaced my battery, made sure my car was safe to drive and the battery price was very affordable! The manager was also very pleasant and the service was quick!!! I highly recommended Interstate Battery for all your battery needs.”
“The young lady Aj in the front was very nice she said she was 18 and was very willing to assist me. She asked her boss Chris to assist with the key fob he took a long pause. I chimed in and I said I'm sure he doesn't mind. Because we are women. Lol, Thank you Aj❤️”
“The staff and manager here are extremely helpful and professional and knowledgeable!
They were extremely busy once when I was there and the manager, Kourtney I think is her name, helped me. She was so helpful giving me advice about a part I thought I needed by suggesting a better solution! After that I have been a customer for life.
Thank you for hiring such great people O'Reilly Auto Parts! Y'all ROCK!”
“I took my extension cord with battery backup/surge protection into store to replace battery due to it not working. Tech reviewed and found loose connection and tested battery and found that it was fine. Tech could have easily sold me a new battery. I appreciate their honesty.”
“Friendly staff. Good selection of parts on hand. Every now and again, they don't have what I need. But, they usually can have it delivered by the next day. I don't think you can ask for more than that.”
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“This place is a fraction of the price as other battery shops. The guys were friendly and I was in and out in less than 15 minutes. THIS is what good business looks like.”