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February 2024 by JR B.
I took my extension cord with battery backup/surge protection into store to replace battery due to it not working. Tech reviewed and found loose connection and tested battery and found that it was fine. Tech could have easily sold me a new battery. I appreciate their honesty.
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February 2024 by Jack
I used them to fix my daughter's iPhone 11 screen twice, with no issues. I took them my wife's iPhone 12 for a screen repair and the phone immediately started using double the amount of battery and the colors on the screen were off. We tried twice to have the manager replace the screen and he refused. We asked for a refund and he refused. He refused to give us the number of the owner or anyone else local. He did give us the corporate number. They agreed that they should have replaced the screen and offered to talk to the store. We never heard anything back. I would not recommend using any Batteries Plus for fixing your cell phone. We ended up using the store in the mall across the road (Talk n Fix), and everything now works.
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February 2024 by Mark Green
Wow! What a great store. Robbie helped me with my phone and was very kind! Hate I am just in town for a couple of days but if you need help with a battery, key fob or anything related go see Robbie, top notch customer service! Thanks again for the help!
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February 2024 by Brian Mccoy
Amazing service.
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February 2024 by Daniel Posey
Stopped into the Huntsville, Alabama store a couple of days ago to pick up a new bulb for my flashlight. Jacob looked at the flashlight I had brought in, unscrewed the base from the barrel, extracted a bulb, put it in the flashlight and handed it back to me. "This particular brand of flashlights comes with a spare bulb." he told me. I left feeling, why can't all businesses operate with this level of customer service? I stop at Batteries and Bulbs quite often. Hopefully I'll run into Jacob again soon.
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February 2024 by Travis Morton
Great place to by batteries and hard to find items as well.
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January 2024 by Douglas Rosenburg
Went in for a motorcycle battery and was in and out in 10 minutes
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January 2024 by Bob Burns
My father always told me, "if you don't have something nice to say, then don't say anything at all"Enough said!
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January 2024 by A T
Gives you the run around, but continues to contact me….
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November 2023 by T L
Fantastic service, exceeded my expectations by a lot. Will def be coming back.Thanks Jacob!
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October 2023 by joyce marsh
Staff worked diligently to help me find the right battery for my bike.. we didn't find the one I needed, but thanks for taking time to help me.
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August 2023 by Greg Propes
It’s so nice dealing with a staff that’s been trained and certified for battery installations. Most places just hand the newest employee a wrench and let them learn on your products. My cars, watches and electronics are more important to me than let that happen. Thanks for offering a professional service and warranty on the product.
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May 2023 by Yvaughan Pierce
I received excellent customer service. She was polite, friendly, knowledgeable and helpful. I appreciate her help to ensure I did not go home with the wrong item.
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May 2023 by Christopher Lindsey
Great online ordering and store pickup experience. I needed replacement batteries for a UPS. They had exactly what I needed and I didn't have to wait for overseas shipping like I normally do with items like this.
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March 2023 by maria locicero
I called to have my screen fixed they didn't have to part no issue, so they said they ordered it and would be here on a date, I call on that day and they said they didn't even order it, there was a change in management, so I'm like alright sure, and was told for sure they would order it this time around. I waited for the new date and they never called Me back or said anything about it coming in. Eventually had to go somewhere else. Months of waiting for nothing
