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May 2023 by Paola Andrea Muñoz
I wish I could give a ZEROBesides the fact they insulted my husband by telling him “looks like you are struggling picking up that box” loading a coffee table in our truck ( because “they don’t load things anywhere” so WHATS THEIR JOB????) and having him running around trying to get our coffee table from the store… THANKS FOR INSULTING A RETIRED ARMY SOLDIER… making fun of him “struggling” … way to respect a person who not only carry a box but the load of a whole country in his back! NEVER EVER WILL BUY ANYTHING FROM THIS PLACE! Sales guy was good but the lazy person staring at my husband doing absolutely nothing but mocking him, no respect at all!
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April 2023 by Pao M.
Besides the fact they insulted my husband by telling him "looks like you are struggling picking up that box" loading a coffee table in our truck ( because "they don't load things anywhere" so WHATS THEIR JOB????) and having him running around trying to get our coffee table from the store... THANKS FOR INSULTING A RETIRED ARMY SOLDIER... making fun of him "struggling" ... way to respect a person who not only carry a box but the load of a whole country in his back! NEVER EVER WILL BUY ANYTHING FROM THIS PLACE! Sales guy was good but the lazy person staring at my husband doing absolutely nothing but mocking him, no respect at all!
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March 2023 by savanah wims
Sales manager was courteous and very helpful.
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February 2023 by Anita Kyle
Justin provided outstanding customer service. He went above and beyond to meet our needs.
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December 2022 by Jeffery Dorsey Sr.
Outstanding customer service and good quality furniture.
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October 2022 by Leon Coyner
Tried to use the website but would not change to a Huntsville al store only a Atlanta area store. Website useless.
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September 2022 by Edward Williams
Good people, great service. As Grandma says, "Best thing since white bread!"
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August 2022 by Katrina Jones
My apologies as I forgot to write this review awhile ago, but my fiancé and I decided to visit Babcock in search of an adjustable bed. Upon entering the store, we were warmly greeted by Jarvis. He made our experience one to remember because of the impeccable customer service that he provided to us. He’s was very professional, knowledgeable and very attentive to all of our needs and was very patient as my fiancé and I asked a plethora of questions in order to make the right decision on purchasing the perfect bed we desired. Once we decided on what bed and mattress we wanted, Jarvis and his co-worker, Justin, work diligently to get us the best deal that ironically fell within our budget. Might I add Justin was the icing on the cake as he was just as professional and just as helpful and knowledgeable as Jarvis. Once we were ready to make the purchase, my fiancé and I both ran into technical difficulties with our banks because of such a large amount being taken out & these gentleman were very patient as we worked through the aforementioned. Once we were done, Jarvis let us know when to expect the bed. Once we received the bed, there were a few minor issues, but once I voiced my concerns to Jarvis, he was on it. He even spoke to his manage to inform him of my concerns and the manager along with the movers personally came out to our house and the manager himself fixed the issue and ensured I was happy prior to leaving! Talk about all around impeccable customer service. Without a single doubt, I would definitely recommend this furniture store and these guys hands down! They made our experience one of the best! Thank you so much guys! And we absolutely love our bed!Signed,Jason & Katrina
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December 2021 by Youlanda Ratliff
My experience with Badcock furniture store is always amazing and the furniture can't be duplicated. Customer for a LIFETIME!!!!
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November 2021 by Kate Longmire
Best furniture store around these parts! Ask for Justin if you want the best deals and customer service.
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October 2021 by Dalton Garrison
Amazing high quality furniture for an affordable price.Customer service was great especially the manager.
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October 2021 by Cary O'Rourke
The whole experience was awesome! And with this whole wait for furniture, everything we ordered was available. Plus Jarvis was a sweetheart.
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October 2021 by Ashley Davis
Love love love the people working here Justin the store manager was amazing very knowledgeable!!!!! Looking forward to working with him in the future.
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September 2021 by JULIE MORAN
First, if a customer service representative from the home office tells you someone will come into your home to fix your couch you believe them. Then the day of the unfriendly service guy calls you to tell you a mistake was made and that they wouldn't do in house but if I wanted to pay 50.00 they would. Otherwise I have to take it to them! Let's see, no way to do that not to mention to old to do it. Wouldn't budge for the mistake they made of not training their customer service representatives on facts. Their mistake but I am paying for it. I now have a new couch with a back button that came out...defective to say the least. They do not care. Plus if you are on hold the recording is how much the original owner believed in taking care of the customer. Big lie. Do not buy from this company! There are better furniture dealers around. I learned and would never do business with them again. Nor should you.
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August 2021 by Lecia Grider
Everyone was very nice but Ms. Violet was really nice and helpful. She was very friendly and explained everything to me about my purchases.
