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January 2024 by Milton LePaul Havis, I
Service was great!!!
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December 2023 by Amber D.
Great customer service especially Noah! This location is always very helpful and knowledgeable. I would recommend this location to anyone.
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November 2023 by DGS DGS
Very helpful staff, read the error code.
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November 2023 by Constance Hambrick
We have given our business to the AutoZone located on North Parkway, Huntsville, AL for years! Today is the first time I can truly say I regret that decision! I stopped by because the check engine light came on in my car. While I was describing my problem, two male employees (one older and one younger) started laughing and making comments. As a women, I will admit I don't know much about cars, however, I feel that it was very rude and sexist! There was another women in the store trying to get help, she was being treated badly as well. What an awful way to treat customers! I left the store and went to O'REILLY's which is where I will be taking my business in the future.
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November 2023 by K J
OK, so yesterday I went in, ordered a part, paid for it, and the man said it'll be in the next day, which is today, running about 11:00 or 11:30 AM; so I called back around 12 no parts, so I called back just a minute ago round about 1:20 no part. So I asked the guy, what are you all doing over there? He will tell me to call back after 5:00. What kind of service are you all doing over there, lying to people about when they are going to come in, and they didn't already pay for this stuff? Now, one thing I hate, and I hate a liar out of all of their trucks, is that it should have been there this morning. I could have gone to O'Reilly's or Advance, and I bet the part would have been there. but no I wanted to go to cheap route and this is what you get. When you go the cheap route I would never ever order anything else from you guys because the whole day is wasted, waiting on Who auto zone.
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October 2023 by Calvin Edwards
Only one had the part
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August 2023 by Jackie Rockefeller
I called in advance to make sure they had my part in stock, they did. I let the guy know I was on my way to pick it up, if he'd have it ready for me. So when my husband and I got there, a older man waited on us. I said to him the other guy was supposed to have it out for me. I could tell he didn't listen to me. So he went back into parts trying to find it. He came back to the counter to get the parts number again. He again went back to the back. The other guy came and asked if he could help us. My husband told him that the older guy was trying to find the part that we asked for. I could tell he was the guy I spoke to on the phone. He said oh yes I've got that part right here for you. So he hollered at the older guy that either chose not to hear me or just couldn't that he already had the part up front. The older guy came back up from to the counter told us the other guy would take care of us. Now idk either one. Idk if the older guy just couldn't hear me, but he heard my husband fine. But to me I kinda think he had select hearing of the gender. Was he one of those men that just doesn't want to talk to women. Some men think us women don't know what we're talking about. Sad. But in general we got what we came for and had good service.
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June 2023 by Mathew LE
S. Parkway sent me here for o-rings because the system said they had the four pack. Apparently, they didn't have them, and wrong part. I ended up going to O'Reilly for the correct parts at 60% less than Autozone was going to charge.
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June 2023 by Jeff Pursley
Thomas took his time to solve my part issue for me . He even called ahead and made sure the next store had my my part !! Great customer service!!!
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April 2023 by Joy Francis
Me and my husband went to get our battery charge customer service was excellent
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March 2023 by Carlos M. Fernandez
Very good service! Shout out to Johnny for his help. Thanks. 1st Auto Parts store that the workers helped out instead of just taking your money. Great attitudes and interactions. Thanks.
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March 2023 by Belinda McGee
The gentleman that in stall my battery was very helpful and professional.
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March 2023 by Lateshia Seay
I was able to get what I came in for and there was no issues.
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March 2023 by C. M. F.
Very good service! Shout out to Johnny for his help. Thanks. 1st Auto Parts store that the workers helped out instead of just taking your money. Great attitudes and interactions. Thanks.
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October 2022 by Alex Cazier
Pete was so nice and helpful!!! I needed to get a headlight replaced and I originally went to a different auto zone but they only had one worker so they couldn’t help me install it. I drove over to this one and Pete was more than happy to help even though I bought the bulb at a different auto zone. Thanks Pete!!
