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September 2023 by Charlie R.
$631 for a oil change!!! Yes that's right. On top of that they had the nerve to charge me $54.99 for shop materials. There is zero chance I ever take a vehicle to this shady shop unless it's a warranty item. And at that point I'll drive to Birmingham to get the work done. Unbelievable they have the nerve to charge this for a oil change. Crooks
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September 2023 by Wesley Boleware
Awesome experience at Audi of Huntsville. Hollie was amazing and extremely knowledgeable about the Q5 I purchased. It was an extremely easy and pleasant buying experience, I highly recommend you give this dealership your business if in the market for a new vehicle.
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September 2023 by Logan Coffey
I just bought a used car from this dealer today and the most difficult part about it was literally myself. My salesman JJ was absolutely spectacular throughout the entire process as well as extremely patient. No matter how many hiccups or questions I had he helped me right on through it. As a first time buyer and college student, he was seriously a life saver. If you go make sure to ask for JJ!
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August 2023 by Brooklyn McCarley
I had a wonderful experience purchasing my vehicle at Audi Huntsville. I especially appreciate Mark for all of his amazing help in finding the exact car of my dreams! He helped everything go smoothly and was easy to communicate with. Mike did a great job showing me all the bells & whistles of the new car.
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August 2023 by Juli N.
Literally useless. My boyfriend got his car back and all the sudden the AC didn't work. They told him they couldn't verify it was their fault and he had to pay again, and he did without complaint. Well after 4 days they tell us to come get the car, they "think they fixed it" but if we have more issues, they'll fix it for free. Okay well I take off work early and drive across town to take him to get his car. Right off the bat, the AC doesn't work. He drives around for 20 minutes and it doesn't get any less hot, his phone powered off bc of the heat. Like y'all didn't even try it to see if it worked?? So he brings it back and I drive back to get him. Dude seems surprised they said they'd fix it for free like okay go ask your mechanic then?? Anyways they do not, I'm sure you're all surprised but no they aren't fixing it for free despite the fact they probably f'ed it up in the first place the first time he bought it in. So he pays out the nose again for them to say "oh the damage is so extensive the fluid leaked out in less than an hour" and it needs a part on back order, and it's expensive af. Y'all really missed damage so extensive that it all leaked out in an hour? How is that possible? Did you even try? This is all on top of them repeatedly sending him someone else's information. He's been getting info for some other dude over and over and he's told them numerous times it's not him and not his car. And he has no loaner either so I have to readjust my whole work schedule so we can share my car. And I have to go in on my weekend bc I took off early to pick up the car they apparently did nothing to. Big thanks guys. not your problem I know, made that very clear, but I hope you at least feel kinda bad.
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August 2023 by David Smith
I had a wonderful experience with Mike Reed in buying a great 2023 Audi A3 Cabriolet. He was able to answer my many questions quickly and accurately, helped me navigate the options of a new or used one, and offered Audi service to fix the tire of my SUV that was going flat in his lot. He also provided expert advice on the pros and cons of trading in my previous car. I very much appreciate his personalized service and willingness to go above and beyond to have my business. Thank you Mike!
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August 2023 by Taylor Goodpastor
I can’t say enough good things about Audi Huntsville. The entire team was wonderful and made the process of buying a car so easy, Especially Hollie and JJ! They were both so patient with us and walked us through every step. I will never buy a car from someone else!
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June 2023 by Marily E.
I purchased my Audi from there a couple of years ago. I have moved and need a copy of the title in order to get tags in my new state. I have been given the run around for over four months and still do not have the title sent. We have been given the run around all this time and still no title!
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June 2023 by Steven Thomas
If you’re in the market for new or used vehicle, you owe it to yourself to make Audi of Huntsville your first stop. I’ve bought a lot of cars over the years and my experience with their team is at the top! I’d like to give a special shout out to Hollie and Eric. I’ll be buying more cars in the future and Audi of Huntsville will be the first dealer I contact. Thanks again to Hollie and Eric. I love the car!
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June 2023 by Jeff Young
John Boesing and Eric Hedges were very helpful and responsive to my inquires during the purchase of my A4. They made the process quick and easy. I highly recommend you contact John or Eric at Audi Huntsville for your next Audi purchase!
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June 2023 by Wess Cozelos (Wesstopher)
I have posted a listing positive review about my purchase here and I was mistaken. I just asked the wrong person he didn’t know the details and I should’ve just contacted the sales guy. He did a great job. They offered to do whatever it took to make me happy and they even installed all new tires on the car when I bought it. I will definitely come back here again and buy another Audi and I may do that soon because my wife loves her to three, but might want a bigger version so we may come back for a larger one!They definitely made a negative into a positive, and it wasn’t even their fault (I should’ve explain myself better to the person who didn’t know I was a new customer even)
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June 2023 by Holley Lawson
Everything went well getting my car serviced but the best part about choosing Huntsville Audi was meeting our shuttle driver Cori. She was cool as a fan and very helpful getting us where we needed to go. She made sure we were taken care of and we had a great day bc of it. Her kindness showed in every way and it will be the reason why I come back.
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June 2023 by Taylor Kimber
The crew at Audi Huntsville was absolutely top notch. After having not such a great experience buying my first car, I was scared to have similar experience but the whole team at Audi HSV blew me away! I got the pleasure of working with Hollie who took great care and communicated with me in such a way where I felt supported, but not pressured in any way to make a decision right away. Truly made me feel comfortable and supported in the decision process which is all I could ask for. Spent lots of time speaking with Mark as well while going through the paperwork mostly about hobbies and life. Felt like I was part of the family by the time we left and over the moon about the new 4Runner I drove off the lot with! If I could give 10 starts I would!
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June 2023 by Mrs. Howze
If your looking for at great car to purchase from a honest company, stop by Audi of Huntsville. Don’t forget to ask for Hollie Hines. She will definitely work with you to get you what you’re looking for. Thank you Hollie for making this process easy. We will definitely be back!
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May 2023 by Frank Niles
I recently purchased a vehicle at Audi Huntsville and it was a truly excellent experience. I ordered the vehicle from factory and the salesperson did a great job helping me with my order and keeping me updated throughout the entire process. I am now the proud owner of a 2023 Audi RS3. I highly recommend this dealership to anyone interested in purchasing a car from the Audi lineup!
