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January 2024 by Sharron Hawkins
I had great customer service! The young lady who assisted me was very professional and went beyond to help me. I went in to order the new Samsung 24 and she also helped me with my online account issues.
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January 2024 by Lee Lamb
GreetingsFrom the time I walked into the store, the staff was perfectly Pleasant and attentive to my needs and requests! They helped me with excellent customer support and followed through until I left! Thank you for your support!
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January 2024 by Pam
Always good service. Get you in an out in a timely manner.
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January 2024 by Lily Ann
Awesome. Everyone was happy, helpful, and knowledgeable. Great experience.
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January 2024 by Coy Moore
I have been really disappointed with AT&T in the past when it was a monopoly, but they have made a lit of changes to help it's customers. Their internet is still a little slow.
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December 2023 by Nazifa Taslima
I have called them to see if they have a phone available, they end up saying they are really busy i have to go there by myself to look for it.
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November 2023 by Briana Mitchell
Akia was great. She was quick and showed enthusiasm with helping me with both my phone and watch. I am going to recommend her to a colleague who needs a new phone today. He is also an AT&T customer who needs a new phone like YESTERDAY. Fonz was also very helpful but most of all entertaining. I love the energy at this location.
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November 2023 by Leah Bailey
We had the pleasure of working with Taseanah! Although I only upgraded one phone She gave me lots of options in adding more lines and other upgrades on other lines. She taught me about fiber too. All together she had a great attitude! I will be back to see her!
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November 2023 by Joshua Wilshusen
You (the company) rely too heavily on automation. When someone has a specific question, even store reps have to use a website or a phone prompt. AT&T has taken BILLIONS in subsidies from the US government, yet all you care about is PROFIT. Do you think consumers like walking into a store for help then being told to call a 800 number which is fundamentally a recorded message that directs them to a website?? Total waste of time and GARBAGE customer service. This is not a reflection of this store or its employees. This company is the worst in the industry.
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October 2023 by Patrick Maxey
Britney Jelks was my representative today with AT&T. She was very polite and informative. She helped answer any questions I had and was very tentative to my needs and requests. Thank you for excellent service today.
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September 2023 by Donald Boozer
Akia was literally the best customer service rep I’ve EVER had the pleasure of working with. I was very skeptical of moving over to AT&T but she assured me that everything will move over without interruption in service. So far so good!! She made me and my family feel as welcome and as comfortable as possible. She definitely needs a raise.
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September 2023 by Laura Milam
Akia was amazing. Not only did she get all of our accounts transferred into 1 account but she was very professional, friendly and knowledgeable with her work.
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September 2023 by Barbara C.
I went to this store with a problem with something to be fixed on my iPad&. I was helped right away. When l started asking about the streaming instead of satellite dish, Taseanah explained it and l set up a time to get it installed. She and the store manager came out today. Took 15-20 min with both setting up 2 TVs. I appreciate the extra time and effort Taseanah took with me. She told me to contact her if l have any questions. After they left, l texted her several times with questions. She replied quickly and l believe l can finally work it. I feel free to contact her if l need to. I appreciate her patience and assistance in learning the new system. She was courteous, knowledgeable, efficient and very helpful. I'll refer my friends to her for new AT&T products.
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September 2023 by Bre D
Brittany was awesome! She was empathetic and helped me with my situation right away. I highly recommended this store and her.
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September 2023 by Melanie Varner
My mother has tried for four months to correct a problem with her AT&T bill. Fonz greeted us at the door, listened carefully to our problem, and came up with a solution after we have run into roadblock after roadblock before our visit to this store to resolve this issue. He and Britney were polite and respectful and my mother left the store within 30 minutes satisfied. We really appreciated them going the extra mile for us.
