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10AM - 7PM
2518 N Memorial Pkwy, Huntsville
Appliances
“I have used A1 Appliance my whole maintenance career and they’ve always kept reliable and knowledgeable staffing that know what they’re doing and will assist as best as the can. I’ve known Mike for a long time back when he was delivery and I sure do miss Johnny also. Keep up the good work fellas.”
9AM - 1PM
4733 Commercial Dr NW, Huntsville
Appliances
“A friend of mine got me in touch with Tim, who made the whole process very easy. Jeffery and Jordan delivered quickly and showed me everything I needed to know! Great service. Being in the hospitality industry it’s always a breath of fresh air. Thank you all!!”
“I just wanted to extend my sincere appreciation to Johnstone for their phenomenal customer service. We had originally ordered a warranty part through another company, where our customer's HVAC system was purchased, and were quoted a one-week turnaround. That stretched to two weeks… then three… and eventually over a month—with no clear communication and only vague updates like, “We’re working on it,” or, “That’s just how it goes sometimes.” When the order finally arrived, not all the requested parts had been included. Our customer was left without air conditioning for an extended period while waiting on the parts to arrive. Not only was this upsetting for them, but it also kept us from delivering the level of service and care we strive for. We ordered the part through Johnstone and Tommy contacted Goodman immediately, got the part ordered right away, and kept us informed every step of the way. Haustin was also wonderful, especially when I called in for updates. Their team stayed on top of the order, the part arrived quickly, and thanks to their responsiveness and professionalism, we were able to restore our customer’s cooling system. We’ll be paying a warranty filing fee since the system wasn’t originally purchased through them—but honestly, it’s worth it for the reliability, peace of mind, and outstanding service they provided. Ultimately, they saved the day, and we were able to get our customer’s AC repaired. If it weren’t for them, our customer would probably be without air for 2–3 months. Highly recommend them. I can’t thank them enough.”
“Called two hours before I made it to the store and spoke with Luke he said to ask for him when we got there he greeted us at the door. He didn't try to push the most expensive item at us but helped us find the best product for our budget and then helped load it would highly recommend him and I do believe the kid deserves a raise for being a great sales associate”
“Dryer stopped working Wednesday evening. Did research online for issues ect and sourced parts. Called Fox when they opened Thursday morning. Told them what I was dealing with and Jeff set me up with the parts. 11am Thursday I had my dryer repaired. Highly recommend”
“I've grown to change my mind about home depot over the years. I used to hate going into the store and avoiding it if I didn't need anything. But the last 10 years it's become my favorite go to store now I've switched from the competition in blue down the road and now avoid them and shop home depot regularly because they have new managers and came so far from long ago. Employees are willing to help and assist when I need it. The store in blue lost me when customer service went downhill.”
6AM - 10PM
1035 Memorial Pkwy NW, Huntsville
Appliances
“I've visited the north Parkway HD many, many times, but this was my first time to the South Parkway location. I was looking for an obscure, seasonal item, a clerk whose name I didn't catch helped me figure out it was at the opposite end of the store, and I thanked her and said I'd go find it on my way out - still needed something else on this end of the store. So I'm off shopping for what I needed in building supplies and here comes that clerk - who walked all the way to the other end of the store, found the item I'd originally asked her for, and walked all the way back to bring it to me!! WOWSA! That is going above and beyond - I was terribly impressed! I guess the South Parkway location is my new go-to store!”
“Just moved to Huntsville, AL and went to Home Depot to get items for our remodeling project. Everyone here was very friendly and helpful, and went out of their way to answer questions, offer suggestions, etc. Also, this store was very clean and bright with everything well laid-out and organized. Highly recommend this location. Piedad in the flooring department was especially helpful and gave us lots of detailed information regarding the flooring choices that are available.”
“Great customer service, conscientious, friendly, and knowledgeable employees. Mike T was especially helpful recently on helping install a difficult weed eater part. Employees like Mike keep customers coming back to Home Depot.”
6AM - 10PM
10012 Memorial Pkwy SW, Huntsville
Appliances
“I went in with the gift card I got as a gift. Asked for help from a couple employees and they steered me right. Got to the cashier and saw I lost the card. She was very sympathetic. I paid for my items and went back to look for the card. Ran into a different employee that offered assistance and I explained looking fir the card. I leftI got to my truck and heard a guy yelling at me. The lady employee (Adrian) had found it and ran out to get it back to me!!! Great staff.”
“I had an amazing experience at Lowes thanks to Neil! His customer service was outstanding - he was knowledgeable, patient, and went above and beyond to help my mother and I exactly what we were looking for. He took the time to help us find exactly what we needed. It's rare to find someone so dedicated to helping people now days with such hospitality! His kindness and professionalism is so appreciated and will not be forgotten. Anytime you visit this Lowe's location ask for him to assist you. He's an awesome guy and will lead you in the right direction!”
“I called a couple of their stores today and couldn't get help. I spoke to Rick at the North Memorial Parkway location and his personality on the phone got me to the store. He was one of the best customer service people that I have ever dealt with!!!! I highly recommend going to his location to do business!!!”
“Shopped for a laptop and printer. Salesman was knowledgeable, helpful, and patient. Set up an appointment with geeksquad a couple of days later who were awesome. Again, knowledgeable, helpful, and patient. Extremely satisfied with everything. Great crew.”
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“Moving from California, La Tiesha was amazing the whole staff was attentive and well versed in their stock, and we were able to get fast delivery..highly recommend”